Telematics Technician

Hardware Services
- Melbourne, Australia
- From $80,000, dependent on experience
- **Closing Date**: 24.11.2024

So, who are Microlise Group Plc? We are a leading transport technology business, with over 88% of UK food retailers and 56% of the UK’s large transport fleets, with household names that we are proud to call our customers, such as; Woolworths, Coles, Metcash, Foodstuffs, Gilmours, MAN and JCB We are now rapidly expanding in Australia and New Zealand, with a number of the largest food retailers already customers.

We are looking for full time **Telematics Technician (Field Based)** to provide continued support to our growing customer base. You will ensure the Microlise product portfolio is fully integrated into the customer’s assets; the installation, service and support of our product suite and peripherals with the Victoria, Melbourne region.

Are you an experienced telematics Telematics Technician / Engineer looking for a new opportunity and challenge? How about the opportunity to join a leading telematics company, who works with transport operators and vehicle manufacturers throughout the world?

**What will you be doing?**
- Using test equipment to locate electrical and electronic malfunctions
- Dismantling and removing electrical and electronic assemblies and components
- Installing electrical equipment and electronic components in motor vehicles
- Connecting power-operated vehicle equipment and accessories to power supply
- Adjusting engine control systems and timing
- Testing and replacing defective alternators, generators, voltage regulators and starter motors
- Repairing and replacing faulty ignition and electrical wiring
- Replacing defective parts such as fuses, lamps and switches
- Timely visits to customer sites to undertake the installation, service and support of Microlise products
- Completing survey visits and identifying suitable solutions
- Completing QA visits on Microlise products and peripherals in customer assets
- Responsible for the upkeep and safety of your vehicle and all provided tools /equipment
- Provide support to your peers and contractor resource where required
- Ensure administration is concise, accurate and professional
- Adhere to all internal process and procedures
- Report on statistical information when required

**What are we looking for?**
- Demonstrable experience working as a Telematics Technician / Engineer
- In-depth knowledge and understanding of telematics products; installation and services e.g. driver tablets, cameras, on-board diagnostics, GPS, etc
- Full Driving Licence
- Experience of working to Service Level Agreements and Operational Schedules
- Understanding of vehicle wiring diagrams and ability to interpret these
- Evidence of strong customer service skills with a professional approach
- Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
- Be able to work autonomously, solve problems independently and adhere to agreed processes
- Take pride in what you do ensuring quality and accuracy
- Valid Passport for travel

**Working Pattern**

This is a full-time position working 40 hours per week. Our technicians work a Monday-Friday pattern, with occasional requirements for late or weekend work. Travel and staying away may be a possibility dependant on customer demand.

**Why Microlise?**

Proudly UK-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.

**Recruitment Process**:
**Recruitment Agencies**: