Accounts Receivable Officer

2 weeks ago

Canberra, Australia Evolve FM Full time

**Exciting opportunity to join a fast-growing Indigenous company.**:

- ** Permanent Full-time position (part time/job share also considered)**:

- ** Immediate start, flexible work environment, great leadership and culture**

**Make your mark with an award-winning Indigenous company and contribute to excellence in service delivery.**

**About Evolve FM...**

**Evolve FM** is the only Indigenous full-service property and integrated facilities management company in Australia and is Australia’s only Indigenous property services provider under the whole of Australian Government property services arrangement. With a vision of “Equity through Opportunity”, Evolve FM seeks to use the medium of first-class property services to provide employment and economic opportunities for Australia’s first peoples, while being open to employees of all backgrounds and aspirations.

Evolve FM is an inclusive, welcoming, flexible, and empathetic workplace where you can bring your whole self to work and balance your commitments and responsibilities outside work.

**Evolve FM** operates in the Commercial Real Estate sector and has the backing of two industry-leading organisations in Indigenous-owned construction and services company Pacific Services Group Holdings (PSGH) and global real estate firm Jones Lang LaSalle (JLL). We deliver for our clients best-in-class property and facilities management services. Our innovative approach and service quality were recognised in the ACT Telstra Business Awards, where we were awarded the ACT Winner for Indigenous Excellence.

We are also a multi-award-winning Supply Nation Certified Supplier, and we are always looking for great people to join our team

**About the role...**

We currently have a great opportunity for an experienced Accounts Receivable Officer in our Canberra offices. This role will be responsible for providing high quality services and achieving efficiencies. Directly engaged in the operations of the business, the role is accountable for enhancing the reputation and image of Evolve FM through exemplary customer interaction and service delivery. The Accounts Receivable Officer will support and assist the Finance Team in undertaking the day-to-day Accounts Receivable function and to support the Client Teams as required.

**Key responsibilities will include**:

- First point of contact for Accounts Receivable (AR) queries at Evolve FM.
- Ensuring service delivery meets and ideally exceeds client expectations and established service levels and/ or benchmarks.
- Work to defined procedures and outputs keeping Evolve FMs image and reputation at the forefront of performance of role.
- Process with 100% accuracy all accounts receivable (debtor) transactions for all clients in accordance with accounting policies and protocols; liaising with the client team for clarifications.
- Prepare and send invoices, statements and credit notes and adjustments to clients & sublessees as required.
- Liaise with the Service Delivery teams to ensure that clients are invoiced correctly and efficiently.
- Process debtor receipts, follow up outstanding debts and reconcile outstanding debtors each month.
- Review outstanding debtors and provide information to the Finance Director and the Service Delivery teams.
- Maintain the Bank Reconciliation and work with the Finance Team to process all transactions associated therewith.
- Map and document all changes in Accounts Receivable and Bank Reconciliations processes and procedures to
- ensure consistent best practices are employed, and controls are always in place.
- Maintain the integrity and accuracy of the Accounting System through accurate and timely transaction processing.
- Assist Manger with continuous process improvement, problem solving and best practice reviews
- Assist the Client team and Finance Director in other activities as required from time to time.

**About you...**
- Proven experience in a similar role with a fast paced and complex environment.
- Knowledge of work health and safety requirements.
- Excellent communication skills - telephone, written and in person are essential.
- Must be able to ‘own’ responsibilities and processes
- Must show initiative
- The ability to work within tight deadlines and to prioritise workload is essential
- Track record of excellent customer service and service delivery.
- Able to work within defined procedures and outputs.
- Experience in using financial management software and reporting tools
- Thorough understanding of accounting principles including double-entry accounting, reconciliations, and reporting
- Proficient in the use of the Microsoft Office Suite

**Aboriginal and Torres Strait Islander applicants are encouraged to apply**

**If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you**

**APPLY NOW

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