Functional Consultant

7 months ago

Sydney, Australia Downer Group Full time

**A new name, a bright pathway ahead**

Part of Downer Group, our newly formed Social Infrastructure and Citizen Services business unit brings amazing capability to the people of Australia and what matters most to them. We run hospitals, manage client data centres, we take asset management risk, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces. Arguably no other business within Downer better embodies our purpose; _to enable our communities to thrive._

**Join us on the journey**

Due to an ongoing commitment to on-board new business, we are currently looking for **a Functional Consultant** to join our Facilities and Asset Management Solutions. Based at our NSW Office in Rhodes, Sydney, or other major locations across Australia or New Zealand as agreed, the successful applicant will work to implement asset and maintenance management systems and processes across the business, both within and across contracts.

This role will appeal to someone who is adept at reviewing business requirements, can learn how our systems work, and then configure those systems to achieve the required business processes.

**What you’ll do**

The role has a broad remit, with key responsibilities outlined below:

- Support user configuration in the systems
- Develop requirement specifications, cases, functional specifications, and process models
- Diagnosis and analysis of current business processes
- Prepare analysis into performance and compliance
- Work to an agreed schedule to configure systems,
- Dive into the detail to investigate anomalies and solve those issues
- Educate, train and support diverse customer base
- Identify and work collaboratively to rectify inefficiencies with systems and processes
- Prepare concise documentation for administrators and system users
- Engage with management and develop productive working relationships across the organisation

**What you’ll bring**
- Self-motivated and a can-do attitude
- Ability to multi-task, prioritise and work independently
- Attention to both detail and overall objectives
- Effective communicator with people of different backgrounds and technical expertise
- Tenacity - work towards goals
- A background in business analysis roles
- Demonstrated experience in CMMS (Computerised Maintenance Management Systems) and/or CAFM (Computer Aided Facilities Management)
- Demonstrated experience in a previous role that required advanced Excel skills including pivot tables, preferably also using database programs such as SQLServer

**Desirable skills**
- Knowledge of Microsoft Dynamics 365

**Why work for us?**

Working for the Social Infrastructure and Citizen Services business unit, means being part of something new and exciting. With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future. You’ll also find a range of benefits available such as:

- Training and development to support your career.
- Internal career opportunities across the Downer Group business
- Affordable healthcare covers, discounted car purchase and rental (with selected brands), and other retail discounts.
- An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.

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