Service Integration and Management Sme

4 weeks ago


Canberra, Australia Nixil Full time

**Work options**: Hybrid

(Hybrid working 3 days in office and 2 days remote working)

Are you a seasoned professional with a deep understanding of multi-vendor ICT operating models and contemporary service management practices?

We are seeking a talented SIAM SME to join our dynamic team.

**Requirements**:

- Expertise in contemporary SIAM and ITIL Service Management services and operating models.
- Familiarity with development and service delivery frameworks/models like DevSecOps, SAFe, and modern service management toolsets, including public cloud solutions.

Responsibilities: SIAM SME
- Collaborate with stakeholders to identify and develop SIAM requirements for approaches to market.
- Develop documentation for current and future state requirements.
- Support the SIAM Bundle Lead, Sourcing Lead, Program Manager, and Program Office in their deliverables.

**Required Skills and Experience**:

- Proven experience in implementing Government ICT outsourcing arrangements, covering requirements development, tender evaluation, contract negotiation, and service implementation.
- Demonstrated expertise in implementing SIAM services in large-scale ICT delivery environments, especially within the Government sector.
- Proficiency in service management and enterprise operational toolsets and solutions.
- Strong stakeholder engagement, change management, verbal, and written communication skills.
- Ability to work under pressure, ensuring attention to detail, and managing conflicting priorities within agreed timelines.

**Security Clearance**:

- Baseline Clearance required.
- Must be an Australian Citizen



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