V- Doorways Community Connector

2 months ago

Werribee, Australia Salvos Stores Australia Full time

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

The Salvation Army ‘Doorways’ community support model engages people at their point of need in a holistic way that is missional, relational and professional. We provide support for those that need it most through financial and material emergency relief and casework which helps them to find long-term solutions.

The Doorways Community Connector is the first person a community member meets when they walk through the door. First impressions count so a welcoming smile helps community members feel safe and accepted. Doorways Community Connectors create a friendly environment by offering refreshments and helping to connect with those who come onsite.

Key tasks and responsibilities

Volunteers in this role work with community members striking up conversations, support the distribution of material assistance, issuing financial relief cards and referral to other services, programs, activities and spiritual support.

A friendly smile and warm welcome will help community members relax and connect over a cup of tea or coffee, as the Doorways Community Connector takes a genuine interest in the person and how we can help.

Time required: Minimum of 3 hours / week or as agreed with manager
Qualifications and skills
Interest in meeting new people with sensitivity and showing empathy are essential for this role
Previous experience in customer service or connecting with people in a social setting is beneficial
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. _Additionally, certain volunteer roles may require a National Police Check._

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