Digital Change Manager

2 months ago

Sydney, Australia Genesis IT&T Pty Ltd Full time

A large government agency is seeking a Digital Change Manager to implement a new approach for managing stakeholder relationships. This includes supporting adoption of both best practice processes and a new Stakeholder Relationship Management (SRM) tool.

The Digital Change Manager is responsible for leading all change management activities and supporting the behavioural shift required across programs to ensure the transition process is as smooth as possible. The role works closely with the Program Services team to deliver the project to agreed measures. This includes collaborating on specific tasks and providing leadership and coaching to other members of the team, to support our culture of knowledge sharing and learning.

**Key accountabilities**:

- Plan and oversee all change management activities for deploying the new SRM
- Finalise the draft Change Plan for the rollout, ensuring it is based in sound change management methodologies
- Finalise the Stakeholder Management Framework
- Lead the SRM Project Control Group; establish and lead the SRM Superuser Group.
- Actively collaborate to embed new ways of working for stakeholder management, developing strategies to accelerate adoption, minimise disruption and drive operational efficiency.
- Lead communication for the rollout, including facilitating Program Services to identify key messages, recommending appropriate channels, and managing communications.
- Maintain and promote information in a Stakeholder Management SharePoint ‘hub’ to support rollout activities, training and knowledge resources, and project communications.
- Define and deliver metrics and reporting to assess the success of the rollout and impact of the change.
- Support the Program Services team with training staff across program delivery teams, including identifying training needs, and assisting with the design and delivery of training activities.

**Key experience**:

- Experience in implementing digital and organisational change programs
- Experience in leading successful change communications campaigns to a staff cohort with a range of technical capabilities and experience.
- Experience in stakeholder relationship management processes and tools.

To be considered for this position please
**APPLY** today. Got questions? Contact
**Nick **at

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