Customer Service Representative

2 weeks ago

Malvern East, Australia South Pacific Health Clubs Full time

**Customer Service Casual Position - Chadstone**

**Job Summary**

The perfect role, whether you’re looking for advancement in your customer service career or a flexible job to fit into your life style.

**About the role**

Would you Love to be a part of the Health and Fitness Industry, but Personal Training’s not your thing? Are your strengths in Administration and Customer Service? Then this may be the job for you. South Pacific Health Clubs is looking for Customer Service Team Members those who have a passion for the Industry, and can bring to South Pacific, skills that can be used off the gym floor.

**Skills and experience**

Leaders need a strong engine room. And that's where you come in. With a professional approach to customer care, a good understanding of Excel and other MS Office; great numerical and literacy skills; high attention to detail; ability to meet deadlines and a healthy outlook, this role would suit someone building on their customer service career.

Based on front of house reception, you will be meeting and greeting our new members during peak times and focusing on administration tasks in the off-peak hours. This varied role will suit someone who loves to keep busy, multi-task and be part of a fun energetic team
- Have exceptional organisational and administration skills
- Must have prior reception/admin experience
- Self Motivated
- Are approachable and well presented
- Are proficient in MS Office (Excel, Word and Outlook)
- Can work well under high pressure and thrive in a busy environment
- Has a high attention to detail

Must be available to work all opening and closing hours of the gym, and you must be available to work weekend shifts.

**Benefits and perks**

We have Customer Service roles available across our clubs with positions available to start immediately at our Chadstone Club.

As a team member you have full access to all 7 of our state-of-the-art clubs, which include modern functional gym facilities and wellness zones. Hundreds of Group Fitness classes per week, including yoga, hot yoga and reformer Pilates. Our St Kilda club even has a 25 M saltwater pool and boasts the world's first 3 Zone Altitude Training Facility.

**About the Business**

SPHC have seven clubs in its chain, with the prospect of further expansion over the next two years and beyond. Our passion for the Health and Fitness Industry is evident in the design and locations of our gyms; the professionalism and motivation of our staff and the commitment we have to our members. With confidence we can say that South Pacific Health Clubs are leaders in the fitness industry.

**Job Type**: Casual

**Salary**: $25.00 - $30.00 per hour

**Benefits**:

- Employee discount
- Gym membership
- Professional development assistance

Schedule:

- Rotating roster

Ability to commute/relocate:

- Malvern East, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

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