Customer Service Representative
1 week ago
Benefits
- Global medical company
- Contract until end of September (possibility for extension)
- WFH 1 day per week
- Parking onsite and close to transport links
- Supportive team & manager
About the company
Join a global medical device company, with an innovative and forward thinking approach to the healthcare industry specialising in unique and market leading products.
A company driven to progress and continuously strive for success whilst maintaining commitment to their customers and ensuring a positive patient outcome.
About the opportunity
In your new customer service role you will report directly to the customer service manager, working as part of a team of customer service representatives.
You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries.You will be a part of a friendly and vibrant team, which strives on building relationships both internally and externally.
Duties
- Ordering replacement or new product orders
- Assisting with manufacturing claims
- Ensure complaints are resolved quickly and expertly, and escalated when required
- Provide a high level of Customer Service
- Use of ERP system (SAP)
- Support field personnel
Skills and Experience
- Experience in Customer Service in a FMCG, Medical Device, Pharmaceutical or Biotechnology organisation
- Strong communication skills
- SAP experience advantageous
- Strong attention to detail and multitasking ability
- Empathetic and professional interpersonal skills
Culture
A team environment, encouraging internal growth and development. Employees truly care about the what they do, this positively impacts the environment of the office.
How to Apply
About us
Job details:
- Location
- East Ryde
- Salary
- Job Type
- Temporary
- Ref
- BH
- Contact
- Jenn Bowder
- Contact
- Posted
-
Customer Service Representative
1 week ago
East Ryde, New South Wales, Australia Healthcare Professionals Group Full timeBenefits Medical device global hearing organisation Training and development provided Supportive leadership creating a positive working environment Located in Macquarie Park 2113***About the company***A global medical device company, manufacturing and supplying hearing devices. A market leader impacting patients lives. Located in the centre of Macquarie...
-
Customer Service Representative
1 week ago
East Ryde, New South Wales, Australia Healthcare Professionals Group Full timeBenefitsGlobal medical companyContract until end of September (possibility for extension)WFH 1 day per week Parking onsite and close to transport links$ per hourSupportive team & manager About the companyJoin a global medical device company, with an innovative and forward thinking approach to the healthcare industry specialising in unique and market leading...
-
Customer Service Representative
1 week ago
East Ryde, New South Wales, Australia Healthcare Professionals Group Full timeBenefits Global medical company Contract until 30 June (possibility for extension) WFH 1 day per week Parking onsite and close to transport links- $ per hour Supportive team & managerAbout the companyJoin a global medical device company, with an innovative and forward thinking approach to the healthcare industry specialising in unique and market leading...
-
Representative, Customer Service
1 week ago
North Ryde, New South Wales, Australia Edwards Lifesciences Full timeKey Responsibilities: Place and monitor orders (e.g., returns, billing adjustments, recalls, assignments) for external and internal customers (e.g., Sales Representatives, Marketing, BRC) and communicate as needed to ensure high customer satisfaction. Resolve complex customer service activities including investigating and performing root cause analysis under...
-
Representative, Customer Service
2 months ago
North Ryde, New South Wales, Australia Edwards Lifesciences Full timeKey Responsibilities :• Place and monitor orders (e.g., returns, billing adjustments, recalls, assignments) for external and internal customers (e.g., Sales Representatives, Marketing, BRC) and communicate as needed to ensure high customer satisfaction.• Resolve complex customer service activities including investigating and performing root cause...
-
Representative, Customer Service
4 weeks ago
North Ryde, New South Wales, Australia Edwards Lifesciences Full timeKey Responsibilities :• Place and monitor orders (e.g., returns, billing adjustments, recalls, assignments) for external and internal customers (e.g., Sales Representatives, Marketing, BRC) and communicate as needed to ensure high customer satisfaction.• Resolve complex customer service activities including investigating and performing root cause...
-
Customer Service Representative
1 week ago
North Ryde, New South Wales, Australia BD Full timeJob Description SummaryJoin our dedicated Customer Service team, where prioritizing our customers is at the heart of what we doJob Description:We are the makers of possibleBD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of...
-
Customer Service Representative
1 week ago
North Ryde, New South Wales, Australia BD Full timeJob Description SummaryJoin our dedicated Customer Service team, where prioritizing our customers is at the heart of what we doJob Description:We are the makers of possibleBD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of...
-
Customer Service Representative
1 week ago
North Ryde, New South Wales, Australia Brambles Group Full timeCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more...
-
Customer Service Coordinator
1 week ago
North Ryde, New South Wales, Australia Greencross Pet Wellness Company Full timeCompany DescriptionGreencross is Australia's largest integrated pet wellness organisation; with a network of retail stores (Petbarn), veterinary practices (Greencross Vets), and our Animal Emergency Hospitals. Our purpose is to make our world a happier place through the love of pets.We are looking for team members who achieve outstanding results, and can...
-
Customer Support Representative
1 week ago
Fairfield East, New South Wales, Australia Komatsu Full timeThe Opportunity:An exciting opportunity has arisen for a Spare Parts Interpreter/ Customer Support Representative to join our Customer Support Centre at our Head office in Fairfield or our Wacol office. This role highly supports internal and external customers for all queries regarding parts interpretation, quotes, sales orders and deliveries.Other duties...
-
Customer Service Leader
1 week ago
Newcastle East, New South Wales, Australia GFG Alliance Full timeAbout the roleJoin our team as a Customer Service Team Leader, where you will support a small team of Customer Service Specialists as well as oversee your own portfolio of customers. You will be instrumental in ensuring smooth order processing, resolving supply chain issues, cross-department collaboration, problem solving and handling various customer...
-
Internet Sales Representative III
4 weeks ago
North Ryde, New South Wales, Australia Oracle Full timeJob DescriptionThe primary focus of an Internet Sales representative is to sell solutions and services to existing Oracle customers and to prospect for new customers in the assigned territory or vertical.As an Internet Sales Representative you will sell products and services to an assigned geographic or national account base territory to achieve assigned...
-
Internet Sales Representative III
1 month ago
North Ryde, New South Wales, Australia Oracle Full timeJob DescriptionThe primary focus of an Internet Sales representative is to sell solutions and services to existing Oracle customers and to prospect for new customers in the assigned territory or vertical.As an Internet Sales Representative you will sell products and services to an assigned geographic or national account base territory to achieve assigned...
-
Services Sales Representative
1 week ago
North Ryde, New South Wales, Australia Oracle Full timeAbout Oracle Customer Success Services (CSS) Oracle is the sole provider of fully integrated technology solutions covering both infrastructure and applications. In today's dynamic business landscape, having top-notch technology is not enough. What businesses truly need is a strategic partner to drive continuous growth. Enter Oracle Customer Success Services...
-
Services Sales Representative
1 month ago
North Ryde, New South Wales, Australia Oracle Full timeJob DescriptionAbout Oracle Customer Success Services (CSS)Oracle is the only provider of fully integrated technology solutions that span both infrastructure and applications. Today's businesses, however, need more than just the best technology solutions. They need a strategic partner to support sustained business growth. Oracle Customer Success Services...
-
Services Sales Representative
1 week ago
North Ryde, New South Wales, Australia Oracle Full timeJob DescriptionAbout Oracle Customer Success Services (CSS)Oracle is the only provider of fully integrated technology solutions that span both infrastructure and applications. Today's businesses, however, need more than just the best technology solutions. They need a strategic partner to support sustained business growth. Oracle Customer Success Services...
-
Services Sales Representative
4 weeks ago
North Ryde, New South Wales, Australia Oracle Full timeJob DescriptionAbout Oracle Customer Success Services (CSS)Oracle is the only provider of fully integrated technology solutions that span both infrastructure and applications. Today's businesses, however, need more than just the best technology solutions. They need a strategic partner to support sustained business growth. Oracle Customer Success Services...
-
Hospital Account Representative
1 week ago
North Ryde, New South Wales, Australia uPaged Full timeHospital Account Representative JDCreated January 23rd, 2023We're uPaged, and we are shaking up the way nurses, doctors and allied healthcare workers source casual shifts, and how hospitals and healthcare facilities fill gaps in their contingent workforce. uPaged is the first online marketplace of its kind in the world, connecting the healthcare workforce in...
-
Customer Service
1 week ago
North Ryde, New South Wales, Australia Randstad Full timeThe companyJoin one of Australia's largest FMCG distributors, supplying to independent retail stores nationwide. This is an exclusive opportunity to join a wonderful business who spoil their staff with exclusive perks and pride themselves on their collaborative team culture.The RoleWelcome to your new role as the Retailer and Shopper Support Specialist. This...