Compliance Officer

Management & Training Corporation is a global leader in the corrections, detention, training and education sectors operating 23 Job Corps centres, 21 correctional facilities, 5 detention centres, 11 prison and detention medical departments and 2 workforce development sites worldwide.

Our Vision is to be a leader in social impact by transforming lives and strengthening communities. We are proud of the incredible work our +11,000 employees do providing support, giving hope, and providing opportunities for a better life.

We promote a culture of Safety, Respect and Dignity. MTC instils the BIONIC (Believe It Or Not I Care) philosophy in all our centres. BIONIC means promoting a caring culture for change based upon safety, respect and dignity.

BIONIC drives every interaction between employees and those detained at MTC facilities. This allows our inmates/transferees to feel heard, appreciated and treated with the utmost respect and in a culturally appropriate way. Our aim is to improve relationships and reduce stressors for inmates/transferees, so they feel cared for.

We are seeking a capable and motivated Compliance Officer to support our team at Brisbane Head Office. The position will be based in Brisbane, located in Springfield, however some international travel may be required.

**About the Role**

In your role as Compliance Officer, you will be an integral member of MTC’s Legal and Governance Team. You will monitor and maintain governance processes and frameworks that manage risk, enable MTC to meet its legal and contractual obligations, and run assurance on MTC’s systems and processes to validate their adequacy and effectiveness.

**General Duties include but are not limited to**:
**Contract Coordination**
- Conduct Quality Assurance checks on and monitor deadlines for MTC’s performance reporting.
- Work with the business to ensure that failures are addressed and that any action plans developed are fit-for-purpose and appropriately implemented.
- Provide proper safeguards and make regular scheduled and unscheduled audits and inspections to ensure appropriate contract compliance and best practice is being achieved

**Compliance Coordination**
- Monitor compliance to the requirements of ISO9001, Government and Operational procedures and processes, relevant legislation and all Company policies, procedures and standards.
- Provide proper safeguards and make regular scheduled and unscheduled audits and inspections to ensure compliance to relevant standards is achieved.
- Monitor non-compliance issues or opportunities for improvement in a timely manner, and track to completion.

**Document Control**
- Ensure high standards of quality are applied to the management, storage and access to MTC documentation.
- Receive, record, distribute and file MTC documentation in accordance with MTC Policy, and maintain quality control over MTC documentation.
- Manage document version and revision control, information security, document access, retrieval, and distribution, while meeting records management compliance obligations in accordance with contractual requirements.
- Identify opportunities for improvement to documentation control processes and procedures and act on improvement requests.

**Records Management**
- Evaluate the information needs of MTC and help to develop systems to support the efficient access, movement, cataloguing, updating, storage, retention and disposal of files and other records.
- Administering and registering records, ensuring appropriate processing of digital records into Grace (Electronic Records Management System).
- Undertaking audits as required and establishing procedures for how long records should be maintained or kept.

**To be successful in this role you will have**:

- proven contract management, auditing, and/or international standard experience
- possess good knowledge and understanding of AS/NZ ISO 9001, and familiarity with other applicable, best practice management system standards
- have sound knowledge and understanding of audit principles and procedures
- display high levels of integrity and honesty and adhere to the Company’s Code of Conduct, and all other applicable policies, procedures and standards
- a high level of precision, accuracy, and attention to detail - or an ability to acquire this knowledge quickly
- proven ability to analyze issues, think critically and find fit-for-purpose solutions
- proven right to work in Australia
- willingness to undertake a National Criminal History Check
- a current Working with Children Card
- evidence that you are vaccinated against COVID-19 (double vaccinated) plus one booster with a vaccine recognized in Australia.