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Assessment Officer Asp
3 weeks ago
**ASAP start - 30**th** June 2024**:
- **Pay rate: $52-$57.50 per hour + Super
- (dependant on skills and experience)**:
- **Working 7 hours per day, 35 hours per week**:
- **Location: Parramatta Square & WFH (training in the office)**:
- **Reference checks **required**
This large NSW Government Agency is seeking an experienced Assessment Officer for a temporary contract. Great company culture in a friendly and supportive team.
**Role Responsibilities**:
- Provide advice in response to enquiries from stakeholders including customers, contractors and electricity distributors.
- Process the annual accreditation renewal letters, reminders, processing the receipt of documents and payments and regularly reporting to the Team Leader Assessments regarding reconciliation of fees paid by accredited contractors.
- Provide information and a high-quality front line client service to ASPs and service provider customers with regard to contestable service safety and electrical incidents, network service provider accreditation.
- Maintain the accreditation scheme systems of service providers, manage the input of accurate information and assist in the ongoing development of ASP systems
- Contribute to the preparation of advice, briefing papers, correspondence, reports and submissions.
**Skills and experience **required**:
- Proficient understanding in the use of MS software (Word, Excel, PowerPoint)
- Experience in working in a small team
- Prioritising workload and managing competing deadlines
- Personable, easily interacts with all types of personalities and at all levels with a high degree of professionalism
- Strong communication skills, written and verbal with a range of stakeholders
- Ability to keeping accurate records and reporting on progress
- Ability to manage vast amounts of information
- Strong attention to detail
- Ensuring a high-quality customer advisory service for electricity customers, ASPs, network service providers and general public enquiries
**Key challenges of the role**:
- Working under tight deadlines.
- Operating flexibly in a high workload environment with multiple competing deadlines.
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