Performance Analyst

2 months ago


Melbourne, Australia Qantas Airways Limited Full time

Jetstar thrives on innovation. We're always looking for proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice.

The Performance Analyst
- GSP (Ground Services Providers) is responsible for providing expert advice on the financial, commercial, and operational performance of GSPs in the provision of their services to Jetstar Airways.

Reporting to the Commercial Manager, the role will leverage business platforms to interrogate GSP performance data; engaging GSPs to clarify isolated performance events, alongside identifying trends and providing required reports and recommendations to the Airport Services Leadership Team.

By way of its technical nature, the Performance Analyst will be required to provide analysis of GSP profitability modelling; undertake market analysis and acquit industry benchmarking regarding the pricing of ground handling services.

Overall, the role maintains central accountability for reporting on the performance of GSPs across our balanced scorecard (safety, revenue, cost, operations, customer, people), actively monitoring trends to identify insights and improve GSP performance, working closely with frontline airport teams.

The core responsibilities of this role are;
- Oversee a suite of existing PowerBI dashboards.
- Ensure dashboards remain accurate and provide value to frontline management teams.
- Compile weekly, monthly and quarterly GSP performance summaries.
- Identify emerging trends and opportunities to improve GSP performance.
- Cross-reference trends against contracted performance expectations.
- Engage with frontline Jetstar teams and GSPs in clarifying / seeking data insights.
- Compile and present such data, in addition to recommendations, to the Commercial Manager.
- Support the Airport Services Leadership Team with ad hoc data requests.
- Reconciliation of supplier invoices against contract terms.

To be considered for this role, you will have:

- Experience translating large data sets into tangible, actionable insights.
- Developed capability in managing internal and external stakeholders.
- Ability to leverage data to influence and propose recommendations.
- Exceptional PowerBI and MS Excel skills,
- Commercial, financial and analytical acumen.
- Tertiary qualification in data analytics or other relevant disciple is highly desirable.
- Jetstar Group_
- The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004._
- Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320-200, Airbus A321 and Boeing 787-8._
- Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often._

Applications close: 4 June 2023


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