Service Repair Technician

4 weeks ago

Eastern Creek, Australia Techtronic Industries (TTI) Full time

Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories and hand tools and are part of the global organisation Techtronic Industries (TTI) who are renowned for their manufacture of quality brands such as Ryobi, AEG, Vax and many more. We as a group pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people. Our culture is centred around improving the lives of our users, something that not only drives our product development but underpins everything we do.

We are currently seeking multiple Service Repair Technicians to join our team in Eastern Creek, NSW. The Service Repair Technician will effectively diagnose and repair returned product in accordance with the company manufacturer's warranty and ACCC regulations to support best in class customer experience. **If you have a technical **aptitude** and mindset and enjoy repairing electronic products this is also an opportunity to become a trained service repair** **technician**

Reporting to the Service Manager, your key duties will include:

- Dismantling and reassembling product to make a diagnosis
- Delivering quality repairs within a timely manner
- Diagnose and troubleshoot faults in power tool products and equipment
- Review assembly requirement documentation
- Ensure product is working according to specifications outlined by the manufacturer
- Continuously improving the warranty and service processes looking for ways to streamline where possible
- Monitor repair trends and identify stock and spare parts requirements
- Ensure compliance with all Milwaukee WHS and company procedures
- Ensure your activities comply with relevant acts, legal demands and ethical standards.

**Skills and experience required**:

- A strong technical/mechanical aptitude and keen interest in repairing electrical products
- Previous experience in a similar role or prior electrical/mechanical repair background would be advantageous
- Restricted electrical license or appliance electrical testing licence an advantage, but not essential
- A strong technical aptitude with problem solving skills
- Ability to work to set KPI’s and self-manage time
- Excellent personal presentation and time management skills
- Strong interpersonal skills and computer skills

**Why Milwaukee?**

We are committed to ensuring our people have a great experience at Milwaukee, so in addition to an exciting and challenging role we also provide:

- A competitive remuneration package
- All tools of the trade provided
- Exposure to world class technologies
- Generous discounts on company product for multiple brands
- Career growth opportunity

If you fit the described attributes and are excited at the prospect of joining a large, successful and dynamic organisation then please without delay click on APPLY NOW

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