Workforce Planner

2 weeks ago

Brisbane, Australia DVConnect Full time

Full-time 6 month fixed-term contract available

Located at Brisbane Office

Ongoing professional development

Who are we?

DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Our purpose is to create pathways for a life free from violence and fear.

**About the role**

As a Workforce Planner, you will work collaboratively with the Workforce planning team and broader organisation to strategically develop, distribute and maintain effective and sustainable employee rosters. In line with service delivery demands and employee wellbeing, you will purposefully allocate resources to maximize efficiency and coverage across multiple service lines. Furthermore, you will coordinate off-phone activities such as meetings, supervision, and coaching sessions to ensure effective staff support is delivered. It is also essential that Workforce planners compassionately and promptly address staff inquiries to continue fostering a supportive work environment.

Working closely with our leadership teams, you will develop and maintain a comprehensive suite of reports and dashboards tailored to facilitating staff coaching and professional development by providing insights into workforce performance and trends. Being a 24/7 domestic, family and sexual violence support service, you will consistently conduct real-time monitoring of call ques and deploying innovative adjustments to meet service delivery targets.

**What's in it for you?**
- Under the SCHADS award remuneration.
- Salary package up to $15,990 per financial year.
- Professional career development opportunities.
- Regular staff wellness activities.
- Family friendly and inclusive team environment.

**What you will bring (position requirements)**
- Qualifications in Data Analytics, Business Management or similar is desirable, however those with extensive experience are encouraged to apply.
- Workforce Planning experiencing ideally within a 24/7 human services contact center.
- 2+ years' demonstrated experience in rostering and workforce planning in a multi-disciplinary organisation.
- Intermediate experience with workforce planning softwares.
- Advanced IT skills across Microsoft Office, particularly Excel.
- Concise verbal and written communication skills.
- High-level of attention to detail and commitment to exceptional workforce support.
- Problem solving and decision-making aptitude.
- Initiative, self-motivated and eagerness to learn.
- Willingness to be flexible with work hours when appropriate to meet operational requirements.
- Rotating roster.
- Does this role sound exactly like what you have been searching for? Make sure to _**_APPLY NOW_**_ because we are excited to meet you_

**Please note that only shortlisted applicants will be contacted.

  • Workforce Planner

    2 days ago

    Brisbane, Australia DVConnect Full time

    Full-time Permanent & Fixed-term opportunities available Located at Brisbane Office Ongoing professional development Who are we? DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Our purpose is...

  • Workforce Planner

    3 weeks ago

    Brisbane, Australia DVConnect Full time

    Permanent Full-time & Fixed-term full-time opportunities available Located at Brisbane Office Ongoing professional development Who are we? DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Our...

  • Workforce Planner

    3 weeks ago

    Brisbane, Australia DVConnect Full time

    Permanent Full-time & Fixed-term full-time opportunities available Located at Brisbane Office Ongoing professional development Who are we? DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Our...

  • Workforce Planner

    1 week ago

    Brisbane, Queensland, Australia DVConnect Full time

    Full-time 6 month fixed-term contract availableLocated at Brisbane OfficeOngoing professional developmentWho are we?DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Our purpose is to create pathways...

  • Workforce Planner

    1 week ago

    Brisbane, Queensland, Australia DVConnect Full time

    Full-time Permanent & Fixed-term opportunities availableLocated at Brisbane OfficeOngoing professional developmentWho are we?DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Our purpose is to create...

  • workforce planner

    1 week ago

    Brisbane, Queensland, Australia Randstad Full time

    HR Partners by Randstad has an opportunity for a Workforce Planner to join our client site in Brisbane's CBD. This role is a temporary role with an immediate start for 11 months with a potential of extension. Monday-Friday, within office hours paying $71.67 per hour.About the role:Support the objectives of the CST by designing effective processes and...

  • Workforce Planner

    1 week ago

    Brisbane, Australia Public Trust Office Full time

    About the role In the heart of Queensland Public Trustee's (QPT) CED portfolio lies CST, dedicated to empowering Queenslanders through trusted financial services. The CST serves as the primary point of contact for financial management customers, their support networks, and service providers. As a Workforce Planner, you will be a cruicial member of the CST,...

  • Workforce Planner

    1 week ago

    Brisbane, Queensland, Australia DVConnect Full time

    Permanent Full-time & Fixed-term full-time opportunities availableLocated at Brisbane OfficeOngoing professional developmentWho are we?DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Our purpose is...

  • Workforce Planner

    1 week ago

    Brisbane, Queensland, Australia Public Trust Office Full time

    About the roleIn the heart of Queensland Public Trustee's (QPT) CED portfolio lies CST, dedicated to empowering Queenslanders through trusted financial services. The CST serves as the primary point of contact for financial management customers, their support networks, and service providers.As a Workforce Planner, you will be a cruicial member of the CST,...

  • Workforce Planner

    2 weeks ago

    Brisbane, Australia Queensland Health Full time

    The Workforce Planner in the Health Contact Centre will liaise with internal stakeholders, regarding workforce planning performance information and statistics, to facilitate the exchange of information, support decision making, to assist in the effective and efficient delivery of service for the HCC. Once training has occured, you will have the opportunity...

  • Workforce Planner

    3 weeks ago

    Brisbane, Australia Randstad Australia Full time

    HR Partners by Randstad has an opportunity for a Workforce Planner to join our client site in Brisbane’s CBD. This role is a temporary role with an immediate start for 11 months with a potential of extension. Monday-Friday, within office hours paying $71.67 per hour.About the role:Support the objectives of the CST by designing effective processes and...

  • Workforce Planner

    4 weeks ago

    Brisbane, Australia Randstad Australia Full time

    HR Partners by Randstad has an opportunity for a Workforce Planner to join our client site in Brisbane’s CBD. This role is a temporary role with an immediate start for 11 months with a potential of extension. Monday-Friday, within office hours paying $71.67 per hour.About the role:Support the objectives of the CST by designing effective processes and...

  • Workforce Planner

    7 days ago

    Brisbane, Australia Hudson Australia Full time

    Our client, a large QLD Government department, is seeking to engage an experienced Worforce Planner to support the objectives of the organisation by designing effective processes and policies, to achieve the desired outcomes, per the departments current Strategic Plan. **Key Responsibilities** - Supporting the establishment, in particular to its customer...

  • workforce planner

    4 weeks ago

    Brisbane, Australia HR Partners Full time

    job description HR Partners by Randstad has an opportunity for a Workforce Planner to join our client site in Brisbane’s CBD. This role is a temporary role with an immediate start for 11 months with a potential of extension. Monday-Friday, within office hours paying $71.67 per...

  • workforce planner

    1 week ago

    Brisbane, Queensland, Australia HR Partners Full time

    job description HR Partners by Randstad has an opportunity for a Workforce Planner to join our client site in Brisbane's CBD. This role is a temporary role with an immediate start for 11 months with a potential of extension. Monday-Friday, within office hours paying $71.67 per hour.About the role:Support the objectives of the CST by designing effective...

  • workforce planner

    3 weeks ago

    Brisbane, Australia HR Partners Full time

    job description HR Partners by Randstad has an opportunity for a Workforce Planner to join our client site in Brisbane’s CBD. This role is a temporary role with an immediate start for 11 months with a potential of extension. Monday-Friday, within office hours paying $71.67 per...

  • Workforce Planner

    1 week ago

    Brisbane, Queensland, Australia Hudson Australia Full time

    Our client, a large QLD Government department, is seeking to engage an experienced Worforce Planner to support the objectives of the organisation by designing effective processes and policies, to achieve the desired outcomes, per the departments current Strategic Plan.Key Responsibilities Supporting the establishment, in particular to its customer contact...

  • Principal Workforce Planner

    4 weeks ago

    Brisbane, Australia Queensland Rail Full time

    **Principal Workforce Planner**: - Req. Id: 7859- Date: 31 May 2024- Location: Brisbane, QLD, AU, 4000- Company: Queensland Rail**What’s On Offer?** - Starting Salary $146,240 + 12.75% super - Free train travel to and from work on duty days - Be part of a high performing, inclusive team - Initial 18 month fixed term contract - Flexible Home and...

  • Principal Workforce Planner

    3 hours ago

    Brisbane, Australia Queensland Rail Full time

    **Principal Workforce Planner**: - Req. Id: 7859- Date: 31 May 2024- Location: Brisbane, QLD, AU, 4000- Company: Queensland Rail**What’s On Offer?** - Starting Salary $146,240 + 12.75% super - Free train travel to and from work on duty days - Be part of a high performing, inclusive team - Initial 18 month fixed term contract - Flexible Home and...

  • Principal Workforce Planner

    1 week ago

    Brisbane, Queensland, Australia Queensland Rail Full time

    What's On Offer?Starting Salary $146, % superFree train travel to and from work on duty daysBe part of a high performing, inclusive teamInitial 18 month fixed term contractFlexible Home and office-based work arrangementAbout the positionQueensland Rail is seeking a collaborative Workforce Planning Specialist to join our People Planning team. This is an...