Admissions Coordinator

Working from Home Flexibility
- Part-time 12-month Parental Leave role
- Salary
- 65K+Super

Are you looking for a change?

Hang on a minute

You’re probably thinking “Aged Care? Not for me ”

But instead of ‘Aged Care’, think:

- No more weekend or night shifts
- Working in a great team, where you are supported to succeed?
- Doing something that is truly meaningful that I feel good about?
- Experience in administration, reception, contact-centre or reservations is advantageous?
- Good base pay of $65,000 + monthly incentive + Super (Pro rata)?
- I don’t need any experience in the Health or Care industries?
- Genuine options for career development and growth?
- Flexible working from the office and from home arrangements? (After initial training period).
- Stylish Burnley/Richmond office with parking, close to public transport, freeways and bike paths, end-of-trip facilities, on-site café’s and huge private outdoor terrace?
- Discounts on my groceries, hotels, flights, shopping and entertainment?

Hopefully you’re now starting to think a little different about Aged Care, so let me explain a little more about this role.
**This isn’t your traditional hands-on caring role, this is a Customer Service Role, this is a problem-solving role, this is also a role where you are helping clients over the phone and making a difference***

At BlueCross, we offer a wide range of flexible and responsive aged and community care services across metropolitan and regional Victoria. Put simply it’s our job to care and we do that not just for our clients, but for our team members too.

This role primarily provides a centralised Respite Care Admission Service across our 31 BlueCross residences. This ensures an end-to-end Admission process that is easy-to-access, timely and provides a first-rate customer experience to our clientele. The centralised team also provide guidance and support to clientele when starting the Aged Care journey.

**We are looking for someone who has**:

- A warm and engaging personality to quickly build rapport with our clients.
- Intermediate to advanced proficiency with Microsoft 365 Applications including Outlook, Teams, Word, Excel, OneDrive, etc. If you’ve used a CRM before (SalesForce, Dynamics etc.) - even better
- Strong organisational skills, can multitask, manage conflicting priorities and can problem solve in a very fast-paced setting.
- Process driven with high attention to detail.
- Desire to work effectively within a close-knit team.
- Ability to work autonomously when required.
- Willingness to learn and be trained in the Aged Care sector and its administrative requirements.

The available position is a
**Part-time 12-month Parental Leave role (2 days per week, Monday & Tuesday - 9am to 5pm)**

All people employed at BlueCross are required to undergo pre-employment screening that includes a current NDIS worker screening check, current Flu vaccination as well as your COVID vaccination and booster.