Adult Specialist Clinics Administration Team Leader

2 weeks ago

Melbourne, Australia Western Health Full time

Location: Melbourne | Western Metropolitan

Job type: Full time

Organisation: Western Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Health and Allied Health, Human Resources

Reference: 50471

Are you a motivated and enthusiastic Administration Officer with a passion for excellence in patient care? Do you have demonstrated leadership skills and experience within the Adult Specialist Clinic setting?

The Western Health Adult Specialist Clinics are looking for an Administration Team Leader to join our dynamic team. This role oversees the administrative functions and processes within Adult Specialist Clinics. This will include but not be exclusive to referral processing, appointment scheduling, customer service, Medicare Benefits Scheme billing, & management of administration staff.

This role will work collaboratively with the ASC Administration Manager and the leadership team more broadly across Adult outpatient services to ensure all specialist clinics administrative workforce, functions, systems and processes are delivered in an efficient and effective manner.

**To be Successful in this Role you**:

- Have excellent communication and interpersonal skills with a proven ability to effectively manage staff
- Previous experience in a similar position within a Healthcare setting
- Be flexible, motivated and enthusiastic to provide excellence in patient centred care
- Demonstrated experience in iPM / BOSSNET / Cerner software systems
- Comprehensive understanding of DH Managing referrals to non-admitted specialist services in Victorian public health services policy and DH Victorian Integrated Non-Admitted Health (VINAH) data set

**About Us**

Our workforce of over 11,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Hazeldean, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

- Professional development support
- Career advancement opportunities
- Salary packaging including novated vehicle leasing
- Work-life balance

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

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