Enterprise Account Executive

3 months ago

Melbourne, Australia Zendesk Full time

Job Description

**Join us at Zendesk, where we're on a mission to power exceptional service for every **person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.**

**To achieve this, we're in search of a successful Enterprise Account Executive with a proven track record in B2B sales and a passion for driving growth within the SaaS space. You will play a vital role in growing our Enterprise account base. Your focus will be on building relationships and introducing innovative solutions to new customers, in addition to growing our existing partnerships by continuing to expand our offerings and deepen Zendesk's impact.**

**What You'll Be Doing**:

- Directly drive top-line revenue growth by acquiring new Enterprise customers and developing strategies to penetrate top tier accounts.
- Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.
- Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships.
- Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients.
- Create quarterly territory plans, developing strategies and actionable tactics to increase our market share in the Enterprise sector.
- Demonstrate a strong understanding of Zendesk products and align them with clients’ business objectives to secure product expansion and customer satisfaction.
- Lead complex, value-centric sales cycles, including multi-month deals with proof of concept stages, particularly with customers generating significant revenue.
- Consistently develop a robust pipeline of qualified opportunities and maintain an accurate sales forecast to exceed quarterly and annual revenue goals.
- Establish and maintain C-level executive sponsorship, leveraging your industry expertise to build relationships with decision-makers and champions.
- Collaborate effectively with internal teams and leadership to optimize sales strategies and drive sales execution.
- Negotiate and close complex deals, leveraging a consultative approach, utilizing your exceptional communication skills to present compelling business cases and value propositions.
- Maintain thorough knowledge of Zendesk solutions, staying current with competitive landscape and industry trends.

**What You Bring to the Role**:

- BA/BS degree or equivalent experience required.
- Experience in cloud/software B2B sales or solution engineering, with a minimum of 8 years of experience and a proven track record of exceeding sales targets.
- Strong, consistent track record of achieving targets & quota achievement in 2 of the last 3 years; President’s club membership is a plus.
- Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.
- Experience in managing customer relationships with organizations generating revenues exceeding $2 billion.
- A history of successfully selling to VP and C-level executives in Enterprise accounts.
- Outstanding presentation, negotiation, and deal-closing abilities.
- Experience creating and leveraging territory and account plans.
- An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth.
- Demonstrated industry experience, with the ability to navigate industry trends and dynamics and build relationships with key decision-makers and champions.
- Familiarity with key Sales tools such as Salesforce, Outreach, Clari, Seismic and Looker.
- Ability to travel to customer locations.

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

**The intelligent heart of customer experience**
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

  • Enterprise Account Executive

    6 months ago

    Melbourne, Australia Qualtrics Full time

    At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit,...

  • Enterprise Account Executive

    6 months ago

    Melbourne, Australia Databricks Full time

    Databricks Enterprise Sales team is looking for an Enterprise Account Executive to join us in Melbourne. This is a newly created role to drive further the successful growth in the VIC territory. As an Enterprise Executive you will have a strong command of the SaaS sales process. You know how to present innovation and change through customer vision expansion...

  • Enterprise Account Executive

    6 months ago

    Melbourne, Australia Databricks Full time

    Databricks Enterprise Sales team is looking for an Enterprise Account Executive to join us in Melbourne. This is a newly created role to drive further the successful growth in the VIC territory. As an Enterprise Executive you will have a strong command of the SaaS sales process. You know how to present innovation and change through customer vision expansion...

  • Enterprise Account Executive

    1 month ago

    Melbourne, Australia Snowflake Full time

    Build the future of the AI Data Cloud. Join the Snowflake team. Your role will encompass prospecting, developing, and closing business in a timely manner while focusing on solving the prospect's business pain points and key challenges and delivering on agreed-upon business value-driven use cases. This role is a unique opportunity to enable our customers to...

  • Enterprise Account Executive

    2 months ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Enterprise Account Executive

    7 months ago

    Melbourne, Australia Databricks Full time

    SLSQ125R39 Databricks Enterprise Sales team is looking for an Enterprise Account Executive to join us in Melbourne. You will have a strong command of the SaaS sales process. You know how to present innovation and change through customer vision expansion and can guide opportunities forward to compress decision cycles. You love understanding a product...

  • Enterprise Account Executive

    6 months ago

    Melbourne, Australia OpenTable Full time

    With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve...

  • Enterprise Account Executive

    6 months ago

    Melbourne, Australia Talent International Full time

    australia melbourne permanent up to au$180000 per annum + + super + uncapped comms ($360k+ ote)**About the company & role**: An award-winning international Automation & Software as a Service (SaaS) vendor is seeking an Enterprise Account Executive to join their growing sales team! This exciting opportunity will see you sell a range of complex solutions from...

  • Enterprise Account Executive

    5 months ago

    Melbourne, Australia Corpay Full time

    Your role The Enterprise Management team manages our Global Partners and Payments clients and provide assistance across Corpay Cross Border’s global online client base. The Enterprise Account Executive is responsible for managing all aspects of strategic accounts which include specific verticals market clients such as Financial Institutions,...

  • Enterprise Account Executive

    6 months ago

    Melbourne, Australia Anaplan Full time

    Anaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By...

  • Enterprise Account Executive

    7 months ago

    Melbourne, Australia Evotix Full time

    **We are looking for an Enterprise Account Executive to join our team!** - Are you a highly motivated sales professional, with a hunter mentality? - Do you have a background in technical software / services solutions and want to work with an incredible sales team? - We are looking for someone **innovative** and **intuitive** with a strong enterprise sales...

  • Enterprise Account Executive, Melbourne

    3 weeks ago

    Melbourne, Australia Elastic Full time

    Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the...

  • Enterprise Account Executive

    6 months ago

    Melbourne, Australia Anaplan Full time

    Anaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By...

  • Enterprise Account Executive

    6 months ago

    Melbourne, Australia Databricks Full time

    SLSQ225R135 Databricks Enterprise Sales team is looking for an Enterprise Account Executive to join us in Melbourne. You will have a strong command of the SaaS sales process. You know how to present innovation and change through customer vision expansion and can guide opportunities forward to compress decision cycles. You love understanding a product...

  • Account Executive, Enterprise

    18 hours ago

    Melbourne, Australia Dayforce Full time

    Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving...

  • Strategic Enterprise Key Account Manager

    4 weeks ago

    Melbourne, Victoria, Australia Six Degrees Executive Full time

    Account ManagerAbout the opportunity:We are seeking a highly skilled commercial enterprise account manager to play a pivotal role in managing and growing partnerships with two high-profile customers.Key Responsibilities:Client Relationship Management: Oversee the management of two high-profile strategic key accounts, ensuring that all client needs are met,...

  • Enterprise Account Executive, Digital Natives

    6 months ago

    Melbourne, Australia Google Full time

    At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information. **Minimum qualifications**: - Bachelor's...

  • Enterprise Account Executive

    6 months ago

    Melbourne, Australia J4RVIS Full time

    **Company Description** About us**: J4RVIS is an industry leading, system integrator specialising in Salesforce & MuleSoft solutions. We empower people from ambitious organisations to drive greater business value with scalable technology. We’re widely recognised as one of the most promising Salesforce partners, after achieving the "Summit" partnerships...

  • Enterprise Account Executive

    2 months ago

    Melbourne, Australia Databricks Full time

    Databricks is looking for an Enterprise Account Executive to join us in Melbourne, Australia. This role is designed as a Hunter role. As a Hunter at Databricks you are pivotal in driving the company's growth by acquiring new customers and expanding into new territories. You will focus on converting prospects into customers and driving the initial consumption...

  • Enterprise Account Executive

    6 months ago

    Melbourne, Australia Anaplan Full time

    Anaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By...