Intake and Compliance Officer

7 months ago

Canberra, Australia Capital Region Community Services Full time

**Introduction**:

- Join a dynamic and supportive team dedicated to making a positive impact on the lives of older individuals.
- Opportunities for professional growth and development.
- A fulfilling career that allows you to contribute to the well-being of our community's elderly population.

We are currently seeking passionate and dedicated Intake and Compliance Officers to join our team, supporting our In-home Aged Care Program.

**Description**:
As an Intake and Compliance Officer, you will play a pivotal role as the first point of contact for our In-Home Aged Care program.

Reporting to the Program Manager Aged Care, you will be responsible for engaging, screening, triaging, and onboarding participants, as well as ensuring our Home Support Workers are equipped to deliver high-quality care. This role is vital in maintaining compliance with regulations and quality standards while fostering a culture of innovation and continuous improvement within the team.

**Skills and Experiences**:
Hold or be willing to obtain a satisfactory Working with Vulnerable People registration (ACT) and/or a Working with Children Check (NSW), and have these with them at all times whilst employed by CRCS.
Undertake a National Criminal History Clearance by CRCS prior to commencing and every three years thereafter as a condition of employment. Employees are required to advise CRCS of any convictions that may effect their eligibility to work or perform the inherent requirements of their position
Maintain full COVID-19 vaccination currency and provide evidence of their vaccinations to CRCS (sensitive information is kept private and in accordance with the Australian Privacy Principles) unless they are able to provide suitable evidence of a medical contraindication that prevents them from receiving this vaccine.

We are a supportive and inclusive workplace with excellent conditions, including:
Discounted early education and care program Services and gym membership
15 days personal leave (pro rata) and 17.5% annual leave loading
Access to salary packaging up to $15,900 (increase you take home pay)
Up to 3 additional leave days between Christmas and New Year
Flexible working arrangements
Commitment to supporting your professional development.
Access to our Employee Assistance Program.

Diversity

Aboriginal and Torres Strait Islander people
LGBTIQ+
Those from culturally and linguistically diverse backgrounds
Carers
Mature age people
People with lived experience of disability

The Organisation

Capital Region Community Services (CRCS) provides a wide range of high quality, integrated and inclusive programs and services to individuals, families, children and young people in the Belconnen and wider Capital Region. CRCS works with community members, local organisations and businesses to develop responsive programs, services and activities that support self determination and reduce social isolation. Strong relationships with government and other community services enhance CRCS’s capacity to achieve our vision of an inclusive, connected community.

To apply

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