Technical Trainer

4 months ago

Perth, Australia Hitachi Construction Machinery Full time

**About Us**:
Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment with a solid network of branches nationwide. We pride ourselves on providing quality equipment and dedicated after-sales support to customers in the mining, construction, quarrying, and waste-handling industries.

**Join Us as a Technical Trainer - Ignite Knowledge, Empower Progress**

As part of our remarkable growth, we are seeking a highly skilled Technical Trainer specializing in Mining Excavator products. In this pivotal role, you will collaborate closely with both our internal and external customers, ensuring we understand their unique needs and tailoring comprehensive training programs to match.

**Your Responsibilities Will Include**:

- Championing safety with an unwavering commitment to HCA Safety Policies & Procedures.
- Delivering personalized face-to-face training to our esteemed internal and external customers, exactly when and where they need it.
- Responding to requests for training and, if appropriate, consulting with relevant people to clarify training requirements.
- Conducting technical and product training for our esteemed technical staff, including the incorporation of new technologies and systems introduced by the OEM's.
- Collaborating seamlessly with the training team and branches to analyze and strategize technical training needs for our esteemed Fitters, Apprentices, and Product support staff.

We believe that a successful Technical Trainer should possess a unique blend of expertise and qualities to thrive in this dynamic role. To excel, you should have:

- Essential mechanical trade or engineering qualifications, and preferentially a Certificate IV in Training and Assessment.
- Experience in training needs analysis, coupled with a proven record of accomplishment in designing and delivering engaging face-to-face training in a related field.
- Exceptional written and verbal communication skills in English, empowering you to connect effectively with all stakeholders.
- Remarkable stakeholder management capabilities, allowing you to foster collaborative partnerships throughout various projects.
- Valuable experience within a service department or similar working environment.

**Why Choose us?**

Aside from being part of an exceptional team driving innovation, we offer a range of benefits to ensure your personal and professional growth:

- A fully maintained car for your convenience and comfort.
- A highly competitive and rewarding salary package, inclusive of Super and Company Biannual Bonuses.
- Exclusive staff discounts on Medibank Health Cover, as well as an array of other in-house products and services.
- If you are relocating to join our team, rest assured that we provide relocation assistance in accordance with our company's relocation policy.

**Embark on a Journey of Excellence - Act Now**

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