Car Care Consultant

7 months ago

Burwood, Australia Penfold Motors Burwood Full time

The **Penfold Motor Group**, part of Peter Warren Automotive Holdings, is a very proudly Australian owned business with multiple franchises including Audi, Mazda, Volkswagen, Hyundai and Suzuki. Our company of 300+ valued employees across various sites is built on a solid foundation of extensive market knowledge, superior customer service and industry-leading expertise, and our people are genuinely considered one of our premium assets.

As an **Audi Car Care Consultant** you will be responsible for selling products, ranging from Tints, Surface Coatings, Warranties and other such items. You will be working alongside the Sales Manager and their associate Sales teams. You will work together to reach monthly sales targets defined by the business.

We are seeking a very self-motivated individual. We are looking for someone who wants to actively contribute to the greater success of the team. This person is driven to reach monthly sales targets, reliable, likes working in a team environment and takes initiative. You will be given all the support at the back end in relation to the products you sell and sales training.

**Responsibilities**:

- Identify, promote and develop relationships with customers through appropriate propositions and ethical sales methods to optimise quality of service, business growth, and customer satisfaction
- Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships
- Respond to and follow up all sales enquiries using appropriate methods
- Maintain effective customer records

**What you need to succeed in the role**:

- A desire to meet and exceed performance targets
- Exceptional interpersonal and customer service skills
- Computer literacy with strong experience using Outlook, Word and Excel
- Professional personal presentation
- Current VIC driver's licence
- Is flexible and able to work weekends
- Strong written and verbal communication
- Able to work full-time including Saturdays (weekday RDO)

**What we offer**:

- Attractive salary and commission package
- Employee Assistance Program offering comprehensive health and wellbeing support
- The opportunity to work in a well established company with an excellent reputation for customer service
- A dynamic and friendly work environment with plenty of on the job training
- The opportunity to participate in onsite and MotorOne training
- Career opportunities that only come with working within one of the largest automotive companies
- Being part of a much larger business, there is plenty of opportunity over time to grow and develop your potential throughout the wider business.

If you think you can bring real value and add to the energy & enthusiasm in our team, we would love to hear from you

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