Administration Assistant

3 days ago

Hawthorn, Australia Altius Group Full time

Casual position
- Hawthorn office location
- Join a large team of 8 Administration Assistants

Join our dynamic team as an Administration Assistant where you'll play a crucial role in providing exceptional administrative support to our consultants and management team.

**About Nabenet**

As an industry-leading organisation affiliated with the renowned Altius Group, Nabenet offers an unparalleled opportunity to be part of a dynamic and award-winning team. With a strong focus on innovation, collaboration, and professional growth, we provide an environment where you can thrive and make a real impact.

Join us in our commitment to excellence and discover a rewarding career that offers rapid advancement, a wealth of resources, and a positive work culture.

**Your new benefits**

At Nabenet, we care about our employees and strive to create a positive, supportive work environment. As part of our team, you'll enjoy:

- A comprehensive tailored induction program to help you settle in
- Ongoing coaching and mentoring from industry leaders and allied health professionals
- Regular wellness seminars and access to the Employee Assistance Program (EAP)

**About the role**

This role is a casual position requiring availability for 2 - 3 shifts on average per week and additional hours during peak periods.

Join our dynamic team as an Administration Assistant where you'll play a crucial role in providing exceptional administrative support to our consultants and management team. We are looking for a casual to join our team, this will suit someone who can work 2-3 shifts a week on average, we can provide flexibility around days and start/ finish times.

Day-to-day, your key responsibilities will include:

- Handling telephone queries and providing prompt assistance.
- Managing referral entry and information sourcing.
- Creating and maintaining client files with meticulous attention to detail.
- Coordinating appointments for injured workers on behalf of consultants.
- Managing funding requests and ensuring timely processing.
- Fielding and assisting with enquiries from external stakeholders.
- Assisting Consultants with the production of reports and providing ad hoc support as required.
- Demonstrating accurate data entry and generating reports efficiently.
- Developing and nurturing strong internal and external customer relationships.
- Ensuring effective communication with team members and actively participating within the team.
- Contributing to creating a safe and healthy workplace for all staff, contractors, and visitors.
- Effectively embodying company values in day-to-day work and relationships.

**To thrive in this role, you will need**:

- Experience in office administration.
- Superior customer service skills.
- Excellent written and verbal communication skills.
- Strong Initiative and ability to problem solve.
- Experience working effectively as a team player.
- Highly organised with excellent time management skills.
- Advanced computer skills and proficiency in Microsoft Office programs.

**Desirable**:

- Knowledge of OR/Workers’ Compensation, OHS, and other relevant legislation.

If you're ready to take the next step in your career and join a supportive, dynamic team, we'd love to hear from you.

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

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