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Quality & Compliance Specialist

4 weeks ago

Brisbane, Australia Bentleys Queensland Pty Ltd Full time

**Shape the Future as Our Quality and Compliance Specialist**:
At **Bentleys Queensland**, we're more than just accountants - we're partners in creating success stories. We believe that behind every successful firm is a team of passionate individuals who thrive on purpose, growth, and making a meaningful impact. If you're ready to step into a role where your expertise shapes not just processes but the future of a dynamic and values-driven firm, this opportunity is for you.

**Why This Role is Special**:
The **Quality and Compliance Specialist** role is integral to the success of Bentleys Queensland. By safeguarding our compliance, enhancing quality, and mitigating risks, you'll ensure we continue to deliver exceptional outcomes. This role goes beyond compliance; it's about contributing to a legacy of excellence, innovation, and trust.

**Your Purpose: Driving Excellence Across Three Pillars**:
**Risk**:

- Collaborate with the firm's management team to identify potential risks - whether legal, commercial, or financial - as we grow and evolve.
- Ensure that all risks, including legislative changes, are captured in the firm's risk register and addressed with robust internal controls.

**Compliance**:

- Oversee our compliance with external regulatory bodies such as ASIC, TPB, ATO, and CAANZ, ensuring mandatory reporting is accurate and timely.
- Manage the Client Experience Team to ensure all professional and legal obligations are adhered to during client onboarding and re-engagement.
- Monitor, document, and report any breaches or incidents, implementing corrective actions where necessary.

**Quality**:

- Lead our internal audit processes to uphold both technical and non-technical standards, ensuring we meet accounting and tax regulations while maintaining client confidentiality and data security.
- Conduct peer reviews, technical evaluations, and file sampling across teams, providing insights and actionable recommendations for continuous improvement.
- Collaborate with stakeholders to develop training initiatives, ensuring our team stays ahead of industry standards and legislative changes.
- Liaise with external auditors for ISO certifications, ensuring compliance with the highest quality standards.

**Why You'll Love Being Part of Bentleys**:
At Bentleys, we don't just offer a job - we provide an environment where you can thrive:

- **Make a Real Impact**: Your expertise will directly influence the quality, compliance, and risk management processes that underpin our firm's success.
- **A Team That Supports You**: Join a close-knit team that values collaboration, innovation, and mutual growth.
- **Flexibility and Balance**: We understand the importance of work-life balance and offer options that cater to your unique needs.
- **A Reputation for Excellence**: Be part of a firm with a proud history of integrity, quality, and success.
- **Opportunities for Growth**: We'll invest in your personal and professional development, empowering you to reach your full potential.

**About You**:
You're a detail-oriented, proactive professional with a passion for ensuring quality and compliance. You bring:

- A solid background in the accounting industry, understanding the nuances of professional services.
- Exceptional communication and interpersonal skills, fostering collaboration across teams.
- Analytical expertise to navigate complex regulations and identify opportunities for improvement.
- Leadership qualities, with the ability to guide a team, provide mentorship, and inspire excellence.
- A commitment to continuous learning and improvement, with a track record of success in delivering high-quality outcomes.

Whether you're an experienced Accountant looking for a Career Change or a compliance expert with a knack for problem-solving, this role offers the perfect platform to make a meaningful impact.

**Your Role in Action**:
Here's what your day-to-day might look like:

- Assess and refine our Quality Management System, ensuring compliance with CAANZ, ATO, TPB, ASIC, and ISO standards.
- Prepare mandatory reporting for regulatory bodies and manage workflows for the Client Experience Team.
- Monitor and address non-compliance issues, updating policies and procedures as needed.
- Oversee internal audits, reviewing technical and non-technical obligations to ensure best practices.
- Provide guidance on legislative changes and their impact, working with the Transformation Office to implement necessary policies and technology updates.
- Lead, mentor, and support the Client Experience Team, ensuring seamless client onboarding and re-engagement processes.
- Develop and deliver training programs, fostering a culture of excellence and compliance across the firm.

**The Perks**:
We'll look after you at Bentleys, these (and more) are some of the benefits we offer:

- Genuine potential for growth, development and mentoring within the team
- Professional memberships and subscriptions
- Flexible working arrangements
- Salary Packag