Banking Officer

3 weeks ago

Sydney, Australia Reserve Bank of Australia Full time

Job no 497585 Type Open-ended - Flexible arrangement Location Sydney Category Banking & Settlements Advertised 06 Feb 2023 Closes 20 Feb 2023 AUS Eastern Daylight Time

The Reserve Bank of Australia is looking for a Banking Officer for our Sydney Office. Working as part of a dynamic team you will respond to a range of customer enquiries and perform a variety of administrative duties.
In this role you will be responsible for the provision of system administration and operational support functions for an area’s business systems and processing of transactions on behalf of internal and external clients, including overseas/international payments and payments resulting from registry/financial debt instruments and counter/telling services. Your role will also be responsible for components of business banking products accessed by the Bank’s customers.
**Your main responsibilities will include**:

- Provide effective operational and administrative customer support for business systems.
- Assist with the operational activities of AUD payment services to overseas central bank clients ensuring strict adherence to escalation procedures.
- Maintenance of internal departmental and overseas client accounts
- Conduct regular reviews of business operations to ensure operational controls are efficient and remain relevant.
- Maintain joint control of safe custody and provide telling services as required.

**Your background**
- Knowledge of banking, telling/counter services, registry (or financial debt instruments/bonds) and overseas/international payment processes, procedures and systems. i.e. SWIFT
- An ability to build and maintain strong relationships with stakeholders with good written and verbal communication skills
- Well-developed knowledge of customer support principles, monitoring and administrative requirements and experience in a customer service or help desk environment.
- The ability to manage competing deadlines using excellent organisational skills

**Your team**
Our Banking Department provides a range of banking services to Australian Government agencies. As part of the team, this brings an opportunity to develop a deep understanding of how Banking arrangements are undertaken for the Commonwealth.
**Be More**
**Why RBA?**
The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operates infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.
Made up of specialists across a wide range of fields, our people have a critical role to play in achieving these objectives. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry, and we treat one another with respect while promoting the public interest through our efforts.
We know it is the growth and success of our people that drives the Bank forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

Applications close20 Feb 2023 AUS Eastern Daylight Time
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