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Salesforce CRM Administrator

1 month ago

Melbourne City Centre, Australia Department of Justice and Community Safety Full time

VPS6 Salesforce CRM Administrator role available
- Fixed term until 30 June 2025 - Full time opportunity
- VPS Grade 6: $134,593 - $180,115 plus superannuation

The Department of Justice and Community Safety (the department) is seeking a Salesforce CRM Administrator to provide a critical role within Corporate Services and Infrastructure.
About the Business Unit
About the Role
**Some of your duties will include**:

- Writing technical documentation, administer Salesforce components, maintain code and configure objects to be used in Salesforce solution using best practice techniques.
- Providing expert support to users of the systems and to service delivery functions, gather business operations requirements and deliver effective solutions.

About You
**To be successful in this role, you will have**:

- 4+ years of relevant Salesforce Administrator experience.
- Experience in flows, basic Apex, validation rules, system automation, sharing & security settings, permissions management, formula fields etc.
- Strong stakeholder management skills to build and maintain effective relationships.

To learn more about this role before applying, please read the attached position description.

**Qualifications**:

- Salesforce Administrator Certification is essential.
- Salesforce Certified Platform App Builder, Salesforce OmniStudio Consultant or OmniStudio Developer Certifications are highly desirable.
- Relevant tertiary or post graduate qualifications in Software Engineering, Computer Science or Information Technology would be highly regarded.
- Appropriate vocation qualifications and certifications e.g., Agile, Software Platforms, Cloud, Service Management or Change Management are highly desirable.

How to Apply
**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.