Manager, Quality

4 weeks ago

Adelaide Region SA, Australia Nunkuwarrin Yunti Full time

Posted: 03/03/2023

Closing Date: 14/03/2023

**Salary**: $103,652.00 - $114,758.00

**Job Type**: Permanent - Full Time

Location: Wakefield St

Job Category: Executive & Strategic Management

Nunkuwarrin Yunti, the foremost Aboriginal Community Controlled Health Organisation in Adelaide aims to promote and deliver improvement in the health and wellbeing of all Aboriginal and Torres Strait Islander people and their families in the greater metropolitan areas of Adelaide and regional areas to advance their social, cultural and economic status. The Organisation places a strong focus on a client centered approach to the delivery of services and a collaborative working culture to achieve the best possible outcomes for clients.

Nunkuwarrin Yunti is a Child Safe Organisation.

**About the Program**

The Quality, Safety and Reporting area is responsible for the development and implementation of accreditation and safety systems across the organisation and ensuring timely internal and external reporting and promoting best use of data across the organisation. The broad purpose is to promote quality systems, ensure ongoing attainment and further development of accreditation and maximise availability of data and safety across the organisation.

**About the Role**

The primary role of the Manager - Quality, Safety and Reporting is to:

- Ensure the achievement of Nunkuwarrin Yunti’s strategic goals by contributing to planning, directing and supporting the smooth operations of the Quality, Safety and Reporting Unit.
- Provide leadership and oversight of agreed operational plans within the Quality, Safety and Reporting Unit.
- Contribute to the development of new services and initiatives including identifying, investigating, reporting and leading new initiatives of the Quality, Safety and Reporting Unit.
- Ensure that all activities undertaken meet legislative, professional and endorsed accreditation standards.
- Negotiate with internal and external stakeholders regarding the Organisation’s involvement in research activities.
- Oversee the organisation’s document control system.
- Manage staff including establishing and monitoring work outcomes and KPI's to ensure quality services and external accreditation and providing professional feedback and development opportunities.

**Remuneration**

This position is under the Nunkuwarrin Yunti Enterprise Agreement classification of **Middle Manager** Level **2 **(Salary sacrifice and paid Christmas and New Year break)

**To Apply**

We encourage and thank all applicants for their time, however only shortlisted applicants will be contacted.

**Due to the nature of this role, Aboriginal and / or Torres Strait Islander applicants are strongly encouraged to apply.**

**Desired Skills and Experience**:
All positions within Nunkuwarrin Yunti of SA Inc will be required to undergo a six (6) months probationary period.

**ESSENTIAL** - includes qualifications, skills, experience and knowledge.
- Completion of relevant qualifications to at least a Diploma level and a significant level of specialised skills, experience and expertise.
- Demonstrated leadership qualities including the ability to motivate others and to adopt a teamwork approach to achieve organisational objectives.
- Experience working with a range of stakeholders to plan and implement health service improvement activities
- Experience in performing organisational risk management activities and knowledge of the underpinning principles / standards
- Knowledge of relevant legislation and how these relate to comprehensive primary health care
- Ability to effectively negotiate and communicate at a senior level.
- Proven abilities as a change agent for delivery of improved services, policies and practices, including the ability to recognise opportunities and promote the positive involvement of others in change initiatives.
- Ability to express clear and meaningful goals and the ability to define the necessary approaches and required courses of action.
- Highly developed communication skills, including public presentation, relationship management and consultation.
- Pragmatic, responsive and able to deal with a broad span of issues.
- Significant ability in management and ability to provide support in areas such as budget planning, business planning etc.
- Significant ability in human resource management to motivate staff and achieve organisational goals.
- Sound knowledge and understanding of Aboriginal culture and Aboriginal social/health issues and experience in working with Aboriginal people, organisations and communities.
- Knowledge of Workplace Health and Safety legislation and principles.

**DESIRABLE**
- A recognised degree qualification in Quality Management/Business Management or similar field.
- Previous experience in a community/service industry.
- Experience working with client health data, ideally using Communicare

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