Assistant Venue Manager

3 weeks ago

Melbourne, Australia Marriott International, Inc Full time

**Additional Information**
**Job Number**24202710
**Job Category**Food and Beverage & Culinary
**Location**W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia, 3000
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**Are you excited to work and create epic moments for guests at our multi-award-winning venues?**

Come and join Marriott International, the largest hotel network in the world. W Melbourne is one of Marriott's luxury brands, and our mission is to ignite curiosity and expand worlds. Our tribe is diverse and enabled to be the best version of themselves. If this sounds like your next workplace, read the below

**About the Hotel - W Melbourne**

W Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia’s cultural capital and providing the back-lane entrance keys to what’s New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city’s history. There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.

**About the Venue**

Lollo is our Italian Restaurant responsible for serving our remixed luxury buffet breakfast, along with a la carte lunch and dinner, while Bar Lollo services Italian Spuntini (small bites). We service our in-house W guests and the local corporate and Melbourne CBD community.

Under Chef de Cuisine Xavier Tocco, this is the perfect venue to grow your career with our service foundations built around being kind, respectful and transparent.

**Why Choose W Melbourne?**
- **Competitive Salary and Reviews**: Benefit from a competitive salary with an annual salary review every July.
- **Mentor/Buddy Program**:Benefit from our mentor/buddy program and thrive in a diverse, collaborative environment where we set you up for success.
- **Career Advancement**: Grow your career with Marriott International, with opportunities for interstate and global transfers through internal channels.
- **Prime Location**:Work in Melbourne CBD, conveniently close to public transport and public parking spaces.
- **Birthday Perks**: Celebrate your birthday with a paid day off because we value our rockstars - YOU
- **Exclusive Discounts**: Enjoy 35% off food and beverages at W Melbourne, plus global room night discounts from Marriott International for you and your loved ones.
- **Community and Talent Engagement**:Participate in W Melbourne's Take Care initiatives and contribute to meaningful community service projects.
- **Award-Winning Workplace**: Be part of our success, working at a Certified Great Place to Work, with accolades including a Two Hatted Restaurant, Best Deluxe Restaurant, Award-Winning Event Spaces, and Award-Winning Bar Design.
- **Employee Referral Bonus**: Take advantage of our employee referral bonus and enjoy working alongside your tribe.

**What We Expect of You**
- Experience in a dynamic restaurant setting is highly valued.
- A proactive and upbeat demeanor that inspires excellence.
- Keen to take on new challenges and grow within your career.
- A current Victorian RSA is essential for your role.
- Embody a polished professionalism with an audacious approach to creativity; and a playful individual who is passionate in creating memorable guest experiences.

**What You Will Do**
- Assists in the daily supervision of Lollo's operations and assists with menu planning, maintains sanitation standards, and assists servers and hosts on the floor during peak meal periods
- Strives to continually improve guest and talent satisfaction
- Determines training needed to accomplish goals, then implements plan
- Supervises restaurant and all related areas in the absence of the Venue Manager
- Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results
- Communicates to the Chef and Venue Manager any issues regarding food quality and service levels
- Handles guest problems and complaints, seeking assistance from supervisor as necessary
- Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met
- W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do

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