Customer Care Representative

4 weeks ago


Stirling, Australia Resourceful Recruitment Full time

Short term contract commencing 1st March 2023
- Perth office location with a hybrid working arrangement
- Global customer base

**The Company**:
Resourceful Recruitment is proud to be partnered with a global industrial technology company. This company are transforming delivery solutions within the agricultural, construction, geospatial and transportation industries.

**The Position**:
**Key Responsibilities**:

- Troubleshoot and resolve customer issues.
- Provide detailed product and service information.
- Escalate customer complaints and issues to the appropriate department.
- Meet and exceed customer service metrics and goals.

**Key Competencies**:

- Strong customer service and communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Experience in a customer service role, preferably in a technical field.
- Strong problem-solving and critical-thinking skills.
- Proficient in Microsoft Office.
- Experience with Salesforce is highly desirable.

Does this sound like you? Please click the 'Apply' button below and submit your current resume and a short cover letter.

For a confidential discussion about the position contact
**Eliza Batchelor** at
**Resourceful Recruitment** on the details below:
**Phone: 07 3214 3616



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