![Resourceful Recruitment](https://media.trabajo.org/img/noimg.jpg)
Customer Care Representative
4 weeks ago
Short term contract commencing 1st March 2023
- Perth office location with a hybrid working arrangement
- Global customer base
**The Company**:
Resourceful Recruitment is proud to be partnered with a global industrial technology company. This company are transforming delivery solutions within the agricultural, construction, geospatial and transportation industries.
**The Position**:
**Key Responsibilities**:
- Troubleshoot and resolve customer issues.
- Provide detailed product and service information.
- Escalate customer complaints and issues to the appropriate department.
- Meet and exceed customer service metrics and goals.
**Key Competencies**:
- Strong customer service and communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Experience in a customer service role, preferably in a technical field.
- Strong problem-solving and critical-thinking skills.
- Proficient in Microsoft Office.
- Experience with Salesforce is highly desirable.
Does this sound like you? Please click the 'Apply' button below and submit your current resume and a short cover letter.
For a confidential discussion about the position contact
**Eliza Batchelor** at
**Resourceful Recruitment** on the details below:
**Phone: 07 3214 3616
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