Regional Operations Manager

6 months ago

Melbourne, Australia Lendlease Full time

The Business
- When you choose a career with Keyton, you will be empowered to lead with heart in everything that you do.

Keyton is a place where we prioritise wellbeing, value kindness and respect everyone’s story. It is a place where you can proudly bring your full self to work every day. Where you can put ambition into action, and focus on making a difference to people’s lives.

The Role:

- Due to continued growth in our business, an exciting opportunity has become available for a commercially astute and strategically focused leader to join our growing portfolio of Retirement Villages in Victoria. The Regional Operations Manager is accountable for:
Setting the strategic direction of their region-
- Leading a culture that places our resident satisfaction and customer service in the forefront of all actions and decisions-
- Assisting with developing operational strategies and review of asset plans-
- Driving and guiding regional performance aligned to business plan, customer satisfaction and financial targets-
- Developing people leadership plans and budgets in collaboration with key stakeholders for their operational region-
- Fostering the collaborative approach that village operations have with residents and committees-
- Act as a trusted advisor for operations related to the Retirement Villages Act to ensure villages are always compliant-
- Continuous quality improvement by coaching, mentoring and building strong and successful village teamsYour Background:
- The effortless ability to lead, support and mentor team members.-
- Extensive asset and property management experience (preferably in Seniors Living or Hospitality industry) in a leadership/senior management capacity-
- Expert knowledge of the Retirement Village Act and Accreditation process/principles.-
- Strong financial reporting and budget management skills.-
- Demonstrated experience leading & developing teams across multiple locations.-
- Strong leadership capability with a preference for adopting a collaborative approach to decision making and focus on delivering results.-
- Exceptional communication and negotiation skills-
- Advanced interpersonal skills with the ability to foster strong relationships with key external and internal stakeholdersKeyton Perks- Competitive salary + Bonus Scheme-
- Paid parental leave - 18 weeks for primary carers-
- Hybrid working (mix of Villages, Work From Home and in Corporate office)-
- 4x Wellbeing days off per year-
- Community Day, Volunteer leave and purchased leave-
- Salary sacrificing-
- Discounted health insurance-
- Annual vaccinations and skin checks-
- Health & Wellbeing Program-
- Unmind mental wellbeing app access-
- Training and working with a supportive and fun team-
- Thrive as part of a strong team in an exceptional work environment-
- Career development and growth opportunitiesWhat do we do?
- Our purpose is to create places where communities thrive not only for our customers but importantly for our employees.

We do this through creating safe, secure, and connected independent living communities where residents have the choice and opportunity to pursue active and social lifestyles, close to essential amenities and services.

We may have a new name and brand, but we are not new to the sector. Keyton holds an ideal market position with an estimated growth from 13,500 to 20,000 retirement living residences. Join our team and support our growth as the nation's premier creator, owner, and operator of vibrant purpose-built communities for independent seniors.

We are passionate about what we do - and we are always leading with heart.

It's time to unlock your future with Keyton.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with supporting documentation prior to joining.

At Lendlease we offer workplaces that unite diverse minds; where respect, equitable treatment and equitable opportunity are just the norm. We remain committed to supporting under-represented groups and providing a wide range of inclusion initiatives, so that everyone is supported to thrive.

Our commitment to Diversity, Equity and Inclusion is reflected in our Elevate Reconciliation Action Plan, our Bronze Award with the Australian Workplace Equality Index by Pride in Diversity, and our generous parental leave policy of 26 weeks to any parent regardless of gender.

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