Ballarat Carls Jr

**LOOKING TO BE A STAR**

**LOOKING TO JOIN AN INTERNATIONAL BRAND**

**LOOKING FOR A STAR CAREER**

**About the business**

Born in California over 75 years ago, Carl Karcher had a hot dog cart and a dream. The hot dog cart became Carl's Jr and CARL'S JR.® has become one of the Premier Burger Brands in the world, with over 3900 Restaurants in over 44 countries. CJ's Victoria Pty Ltd is excited to be bringing this Iconic Burger Brand to Victoria.

**About the role**

We are looking to find the 'Best in the Business' to serve our customers and represent the Carl's Jr brand in our New Restaurants opening across Victoria.

**We offer**:

- **An attractive salary package**:

- **Fabulous employee benefits and discounts**:

- **Career advancement in our rapidly expanding Carl's Jr business**:

- **Full Training**:

- You'll be responsible for setting the highest standard in all areas of the restaurant, including the customer experience, the workplace culture and financial results. That includes:

- Train, develop and drive the team to deliver a positive and memorable customer experience
- Ensure food is prepared, presented and served to the highest standard.
- Take pride in and be passionate about building a positive culture within the restaurant
- **Position Duties**:
This diverse role involves a variety of responsibilities including, but not limited to:

- Efficiently leading the restaurant team in day to day operations
- Being a role model for standards and behaviours consistent with the Carl’s Jr. values and culture
- Ensuring high-quality food is served, and exceptional customer service is always maintained
- Listening to customers feedback and working to ensure positive customer experiences
- Identifying talent, interviewing, hiring, inducting and onboarding new team members
- Training, developing and cross-training all team members
- Completing staff performance reviews and driving a culture of continuous improvement
- Resolving any employee issues including grievances, disciplinary action, etc.
- Ordering stock from various suppliers
- Office administration duties such as paperwork, banking, cash handling, payroll and policy reviews
- Compiling, preparing and maintaining profit and loss statements, budgets and cost controls concerning the cost of goods and labour
- Managing daily and weekly cleaning of production areas, dining room and general restaurant
- Executing marketing promotions
- Ensuring safety and security standards are recognised and upheld, and that each employee is appropriately trained in Workplace Health and Safety
- **Key Selection Criteria**:

- Previous management experience within a Quick Service Restaurant or similar (not essential, however)
- Positive, fun loving, hardworking professional leader to build on the excellent workplace culture and provide exceptional customer service
- An engaged and energetic team player who celebrates shared success and is willing to go the extra mile to help the team
- Speaks clearly and listens attentively to customers and colleagues
- Maintains a professional, well-groomed appearance at all times
- Competent multi-tasker who can adapt to changing customer levels as required
- Can adapt and succeed in a fast-paced environment
- Knowledge and experience of cash handling policies and procedures
- Ability to accurately execute office administration tasks and duties
- Our management positions offer significant development opportunities as we continue to grow. For further information regarding
- **Carl’s Jr**:
**Job Type**: Part-time

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Day shift
- Morning shift
- Shift work

Supplemental pay types:

- Penalty rates

Work Authorisation:

- Australia (required)

Ability to Relocate:

- Soldiers Hill, VIC 3350: Relocate before starting work (required)

Work Location: In person