Member Support Consultant Toowong

1 day ago

Brisbane, Australia Goodlife Health Clubs Full time

**About Goodlife Health Clubs**:
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.

**As both a service provider and employer our mission is simple**: Move people to achieve great things.

**The opportunity**:
Member Support Consultants (MSC's) at our Toowong club play an essential role in building and maintaining a thriving Goodlife Health Club membership base. MSC's are the first people to interact with prospective members and inspire them to begin their wellness journey with us - they are responsible for helping thousands of people become faster, fitter, stronger and happier versions of themselves.

The role of an MSC is highly varied and has two clear goals - achieving membership growth goals through proactive sales activities and retaining existing members through the provision of “best-in-class" customer service. MCS's are experts in all things Goodlife: They can seamlessly swap between sales and lead generation; Providing exceptional service and achieving successful customer outcomes on the reception desk and; Proactively communicating with current members to enhance their club experience and drive positive member retention.

**Responsibilities**:

- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

**About you**:

- Current First Aid & CPR certificates.
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems, and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes

**What we can offer you**:
A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.

**In addition, we offer**:

- A realistic OTE of $70,000-$75,000 (made up of base salary and uncapped commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
- Ongoing training and support to develop your customer service, sales and leadership skills through our Gold Certification and Emerging Leader awards

**About Fitness & Lifestyle Group**:
We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.

**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

  • Member Support Consultant Toowong

    7 months ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Ministry and Communications Coordinator

    7 months ago

    Brisbane, Australia Uniting Church in Queensland Full time

    The Ministry and Communications Coordinator role serves two primary purposes: - Facilitating ministry growth within the church by establishing accessible pathways, particularly for new volunteers, to align with TUC culture and fulfil mandatory training requirements for safe ministry and service. This includes capacity building and providing support for...

  • Onsite Property Manager

    1 hour ago

    Brisbane, Australia Ralston Recruitment Full time

    Onsite role - Global property services firm - Parking provided **Our Client** We are recruiting for a global property service provider who are seeking an Onsite Property Manager to work with a team of property professionals in the management of a centrally located Toowong hub of buildings. In this role, you will manage a portfolio of properties from a let...

  • Employment Consultant

    6 days ago

    Brisbane, Australia Parkhouse Bell Full time

    Assist people to find meaningful sustainable employment - Based in either Toowong, South Brisbane or Fortitude Valley - Very competitive salary package & NFP salary sacrificing **About the Organisation**: Our client is a Community Services organisation that delivers innovative employment and training solutions through state and federal government funded...

  • Employee Sign Language Interpreter

    7 months ago

    Brisbane, Australia Education Full time

    **About us**: Toowong State School provides a cutting-edge approach to bilingual education. The Bilingual /Bicultural program at Toowong is considered internationally as a best practice model in Deaf education. The uniqueness and quality of this school is evidenced by the children within - walk through the gate and they are talking with their hands. Our...

  • Member Support Consultant

    1 month ago

    Brisbane, Australia Goodlife Health Clubs Full time

    27-Nov-2024 FLG/1833320 Brisbane - CBD and Inner Suburbs - Category: - Sales- Position Type: - Casual- Application Close Date: - 27-Dec-2024**About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium...

  • Member Support Consultant

    4 weeks ago

    Brisbane, Australia Goodlife Health Clubs Full time

    09-Dec-2024 FLG/1835173 Brisbane - CBD and Inner Suburbs - Category: - Sales- Position Type: - Casual- Application Close Date: - 08-Jan-2025**About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium...

  • Member Support Consultant

    1 day ago

    Brisbane, Australia Goodlife Health Clubs Full time

    07-Jan-2025 FLG/1838550 Brisbane - CBD and Inner Suburbs - Category: - Sales - Position Type: - Casual - Application Close Date: - 06-Feb-2025 **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97...

  • Team Member

    7 months ago

    Brisbane, Australia Grill'd Full time

    **Team Member - Restaurant** Grill'd isn't just about nutritious burgers; it's an incredible hospitality experience powered by our vibrant team members. With over 160 locally-minded restaurants nationwide, we're seeking enthusiastic individuals to join as a crew member at Grill'd in Brisbane including Carindale, Southbank, Cannon Hill, Wintergarden,...

  • Northside - Construction Labourers

    6 days ago

    Brisbane, Australia Yorke Consulting Pty Ltd Full time

    North Brisbane Based Roles - Immediate Start - On-Going Positions Yorke Consulting are specialists in the Building and Construction industry. We understand what it takes to help build Brisbane. We work with several of Brisbane's most recognisable building companies and contractors across South-East Queensland on projects such as Schools, Units, High-End...

  • Casual Customer Service

    6 days ago

    Brisbane, Australia Telstra Full time

    At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter. **About the Role** Are you an experienced Customer Service & Sales professional, who thrives...

  • Member Support Consultant Morningside

    7 months ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Wynnum

    7 months ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Bardon

    7 months ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Indooroopilly

    6 months ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Morningside

    6 days ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Cleveland

    7 months ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Bardon

    1 day ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Lutwyche

    7 months ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Wynnum

    1 hour ago

    Brisbane, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...