Technical Warehouse Manager

7 months ago


Sydney, Australia Sharp People Full time

Competitive Salary
- Full time role
- 5 days a week onsite in their new warehouse
- Competitive Salary
- Full time role
- 5 days a week onsite in their new warehouse

**Overview**:
Join a dynamic team as a Provisioning and Warehousing Specialist in North Parramatta, where you'll manage the seamless delivery of cutting-edge solutions using ServiceNow WMS. You'll oversee various warehouse operations, ensuring accuracy, timeliness, and safety in procurement and warehousing processes.

**Company Overview**
As a leading provider of modern workplace services, they are committed to delivering robust and innovative solutions embodying core principles of security, sustainability, and scalability.

They closely collaborate with industry-leading technology brands to ensure solutions not only meet but exceed the highest standards of quality and reliability.

Moreover, their dedication extends to promoting sustainability and reducing carbon footprints. Leveraging advanced AI technologies, they assist organisations in tracking emissions and provide meaningful data to measure, report, and reduce environmental impact.

**Key Responsibilities**:

- Serve as the primary point of contact for all hardware and software procurement requests, including Microsoft CSP & SPLA licensing, for client projects and internal staff.
- Facilitate effective communication between internal teams and external partners to fulfil orders promptly and resolve any issues.
- Ensure timely updates of vendor licenses and daily monitoring of Microsoft CSP & SPLA license changes.
- Monitor inventory levels, conduct regular audits, and optimise warehouse layout to maximise efficiency and space utilisation.
- Coordinate procurement projects from start to finish, ensuring smooth progress, timely delivery, and effective communication with key stakeholders.
- Manage the picking, packing, and shipping of customer orders with meticulous attention to detail to prevent damage and ensure customer satisfaction.
- Drive process improvements and implement new workflows to enhance efficiency and customer satisfaction.
- Enforce safety protocols and regulatory compliance to maintain a safe working environment.
- Generate reports on key performance indicators to track productivity and identify areas for improvement.
- Support training and education initiatives for other departments or individuals within the company.

**Qualifications**:

- Experience and knowledge in the IT industry, with a strong understanding of hardware and software procurement.
- Familiarity with Microsoft CSP and SPLA licensing is highly desirable.
- Previous experience in warehousing, logistics, or customer service, with a solid understanding of inventory management principles.
- Strong organisational skills and the ability to prioritise tasks effectively.
- Excellent communication skills, both verbal and written, with a professional demeanour.
- Knowledge of safety regulations and best practices for warehouse operations.
- Flexibility to adapt to changing priorities and work schedules.


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