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Social Media Content Creator

1 month ago


Doncaster, Australia Hairhouse Full time

**Location**: Support Centre Location
**Posted on**: 10 March 2023

Hairhouse has an exciting opportunity for a Social Media Content Creator to join our Marketing Team within our Support Centre based in Doncaster. Reporting to the Digital Marketing Executive, the role will be responsible for delivering Hairhouse’s social media execution plan to drive brand awareness, customer engagement and traffic to our website and stores.

**The main responsibilities of the role include**:

- Creating content (videos, stills and graphics) for all social media platforms (FB, IG, TikTok, LinkedIn) in line with the Retail Trade Calendar
- Create and publish relevant, original, high-quality, on trend content featuring yourself and other key stakeholders
- Writing captions for all posts and scheduling using Social Media scheduling platform
- Sourcing supplier content when necessary
- Scheduling all content for Hairhouse National and Individual Franchisee store social media accounts
- Community Management for all social channels liking and responding to all comments and direct messages
- Assessing social media performance and metrics to ensure strong customer engagement and pivoting content plan when necessary for continual channel optimization
- Liaising with key stakeholders within the business to produce high quality, trending and educational social content
- Tertiary qualifications in Journalism, Media & Communications (or similar)
- Minimum 2 years’ experience in a similar role
- 1-2 Years experience filming Reels/TikToks
- Professional working knowledge of digital media, web content, storyboarding and shoot production
- Solid understanding of social media platforms (Facebook, Instagram, TikTok, YouTube, LinkedIn)
- Be comfortable in front of the camera to create videos and images to be used on each social media platform
- Work well in a fast paced, deadline-oriented environment
- Confident seeking out key stakeholders to appear or fact check content when necessary
- Ability to create ad-hoc content with quick turnarounds to stay on-top of social trends
- Have strong organisational, communication and problem-solving skills
- Ability to communicate effectively and collaboratively both verbally and in writing
- Understanding of how to tweak organic content for paid social channels

In addition to a friendly and supportive team, we also offer a range of benefits including:

- Flexibility with a hybrid working model
- Early Finish Fridays
- Service Milestone rewards
- Bonus Program
- Birthday Gift Card
- Health and well-being initiatives
- Free Parking
- Free Monthly Product
- Up to 40% Staff Discount
- Social and Charity events
- Training and Career Development
- Newly refurbished office

Hairhouse is Australia’s leading Hair & Beauty services and retail destination offering the widest range of professional hair products and providing the ultimate customer experience for anyone who desires to look and feel their very best. With online and over 110 stores nationally, the Australian, family-owned business provides Australians with an unsurpassed range of leading hair brands alongside salon and piercing services whilst retaining an internal culture based on honesty, integrity, hard-work and big dreams.

**This position is available at**:
**Support Centre Location**
level 1 605 Doncaster Road
- Doncaster
- 3108 VIC


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