Service Coordinator
2 months ago
About the Role
At Liebherr-Australia, we pride ourselves on delivering high quality service and support to our customers and due to continued growth we are looking for a dedicated Service Coordinator to join our team. If you have a trade background and are looking to transition off the tools, this could be the perfect opportunity for you
**Key Responsibilities**:
- Coordinate and schedule service and repair activities.
- Coordination new crane build and preparation for delivery.
- Communicate with customers to understand their service needs and provide timely updates.
- Assign service technicians and ensure they have the necessary information and resources.
- Monitor and manage service requests to ensure timely completion.
- Assist in developing and implementing service policies and procedures.
- Provide exceptional customer service and resolve any issues or concerns promptly.
**About you**:
- Trade background with hands-on experience in working with mobile plant.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in using computer systems and software for scheduling and record-keeping.
- Ability to work independently and as part of a team.
- Problem-solving skills and a proactive approach to work.
**How to Apply**:
Rachel Davidsen - Senior HR Business Partner
Applications Close 2nd October 2024
No agencies or third parties please.
**One Passion. Many Opportunities.**
**The company**:
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.
**Location**:
Liebherr-Australia Pty. Ltd.
283 Mandurah Road
6168 Rockingham
Australia (AU)
**Contact**:
Rachel Lee Davidsen
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