Telehealth Mental Health Professionals

2 weeks ago

Melbourne, Australia Navigator Group Full time

**Who we are**:
Mental Health and Wellbeing is at the core of **Navigator’s **work: our proactive approach to supporting injured and absent workers back to work or function, is at the heart of the work we do. Using your experienced counselling skills, providing empathy, and utilising active listening techniques, you will make a big difference to the mental wellbeing of somebody recovering from physical injury.

The team at Navigator pride themselves in truly listening to the concerns some people may face when off work through injury, how it can impact their lives, as well as their families. We believe that being proactive and offering early intervention is the key to a speedy recovery getting people back to function and back to work.

Each injured person will receive regular phone calls to support and encourage progress, providing relevant skills-building methods. If required, targeted, and focused brief therapy is offered to aid and address any psycho-social barriers. We stand by our unique approach of “every recovery needs a plan”

Regular assessments are provided to sure we help provide support and to measure progress.

All of our Navigator counsellors and therapists are supported by a strong clinical and medical team; provided with regular supervision and are offered an attractive career pathway to develop their both their counselling and career goals.

**Duties**:

- Telephone / Online based counselling / coaching support
- Building rapport, trust and relationship with people recovering from injury or illness
- To administer a series of structured rating scales and actioning referral demands
- To conduct and record open ended interviews
- To participate in assessing the needs of people with injuries in a complex social environment
- To share insights into trends workers may show
- Provide person-centred counselling support, offering empathy and solution focused engagement to empower workers during recovery or illness

**Requirements**:

- Minimum Bachelor degree level in Allied health background, (counselling, social work, psychology, rehabilitation)
- Proven experience in counselling (CBT, trauma, SFBT)
- Membership with Australian Counselling Association or PACFA or registered with Australian Psychological Society.
- Excellent telephone manner, proven active listening skills, rapport building
- Ability to follow direction
- Strong attention to detail
- Strong interpersonal skills with clients, organisation and stakeholders alike
- Team player who can share experiences as well and learn from others
- Ability to manage self within workload, schedules and cases independently.

**Desirable**:

- Psychometric screening background or telehealth support
- Lifeline, Beyond Blue, Health Direct experience an advantage
- Knowledge of the compensable injury industry
- Experience in motivational and health coaching type environments

**What we offer you**:

- Ongoing supervision, both peer and individual
- Flexibility to work remotely across Victoria
- Regular training to suit the requirements of the role
- Weekly reviews with full clinical team on more complex cases
- Career development opportunities

Salary is commensurate with experience relevant to this role, clinical competency (including experience and training in EMDR or IET), membership level etc.

**Navigator Group**

The Navigator Group is an established multi-disciplinary team encompassing injury treatment, management, and medico-legal assessment. The Navigator Group consists of three companies working closely together to deliver a range of medical and allied health services across Australia. We take a holistic approach to treat both the body and the mind, supported by our comprehensive knowledge of compensable injury, to deliver optimal outcomes for everyone involved.

Injury recovery is at the core of Navigator Groups work: our proactive approach to supporting injured and absent workers back to work or function as early as possible, is at the heart of the work we do.

Mental Health and Wellbeing is at the core of **Navigator Health’s **work: our proactive approach to supporting injured and absent workers back to work or function, is at the heart of the work we do.

To be considered for the role, please include an updated resume and a cover letter addressing the below selection criteria questions:

- **What is it that most appeals to you about working for Navigator Group and being a Navigator Support Person?**:

- **What do you love most about being a Telehealth counsellor?**:
**Applications close on 14th April 2023.**

**Please note only shortlisted applicants will be contacted.**

**Salary**: $70,000.00 - $80,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- 8 hour shift

Application Question(s):

- Have you completed a Bachelor's degree in Allied health (Psychology, Social work, Counselling etc?
- Are you based in Western Australia ?
- Are you a current member of ACA/AHPRA/P

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