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Operational Support Officer

1 month ago

Melbourne, Australia Iress Full time

Operational Support Officer

**See yourself being part of a large, transformational change? This could be the role for you**

**At Iress, we make things happen**

We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the world's most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australia's largest technology companies and employs more than 2,000 people across Australia, The United Kingdom, Africa, Canada, France, New Zealand and Asia.

**Build your career at Iress**

The primary focus for this position is to ensure that Non BAU activity that is allocated by the Team Leader is completed accurately and timely; they act at all times as a support to the wider Super Services operations team in Albury. It is the responsibility of each OSO to support the BAU teams in any "change" activity that either needs to be implemented or the BAU teams want implemented. Each member of the team needs to ensure that tasks allocated by the Team Leader (or their back up from time to time) are completed accurately and timely and ultimately to ensure that the expected service to be delivered to the BAU teams happens as quickly and accurately as possible.

**Some of the awesome things you'll be involved with**:

- Accurate fee and commission processing
- Completion of UAT as required
- Data analysis and reporting as required
- Consistently support staff in the operational teams in any way you can
- Supporting of any and all process improvements activities

**What you will bring**:

- 12 months experience in a similar role within Superannuation or financial services industry
- Experience with handling superannuation administration is desirable
- Highly skilled with Microsoft Excel
- Ability to work effectively in a broader team
- Some exposure to superannuation legislation is desirable

**Why work with us?**
- 8 additional paid days per year to extend your weekends
- Hybrid working
- Generous cash bonus for every successful referral
- Starting school leave - 8.5 days of leave to assist your children with the transition to school
- Up to 26 weeks' paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work
- 3 days' paid leave per year to participate in charity initiatives
- Discounted health insurance premiums
- Access to learning and development programs through Udemy

Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyone's uniqueness is valued and celebrated.

**Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age. Even if you feel you don't meet all of the requirements of the role, we would still like to hear from you**

We're also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace.

LI-Hybrid

**Employment Type**
Employee

**Time Type**
Full time

Job ID V-08678