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Area Manager

5 months ago

Gold Coast, Australia Yo-Chi Full time

Be part of our exciting, fast-paced growth journey at Yo-Chi
- Lead dynamic teams in fun, vibrant venues
- Unleash your creativity with Australia's coolest frozen yogurt brand

**Join one of Australia’s coolest young brands on a major growth journey**

**About Us**:
We are Yo-Chi, the market leaders in frozen yogurt. We offer a premium and delicious product in fun and upbeat spaces with a friendly and welcoming team.

Customers can create their own happiness with our self-serve frozen yogurt and toppings bar.

We doubled in size in 2021 and again in 2022, with more growth planned for 2024 and 2025. Our rapid expansion means plenty of opportunities to upskill and grow with us. Our experienced leadership team brings a wealth of knowledge in retail and hospitality, supporting our venue management teams across the country.

**About the Role**:
The Gold Coast Area Leader oversees all Yo-Chi Gold Coast venues, leading and mentoring Venue Leaders and their teams. Reporting to the State Leader, you will:

- Develop high-performance teams passionate about amazing customer experiences.
- Support recruitment and onboarding of new team members and leaders.
- Drive sales, COGs, labour, and profit & loss results with Venue Leaders.
- Manage weekly reporting between venues and the Support Team.
- Ensure new venues comply with all Yo-Chi procedures and operational standards.
- Identify and implement local marketing opportunities with the Marketing Leader.

**About You**:
You are a natural leader, a proactive thinker, and solution-oriented. Most importantly, you bring positive energy, curiosity, a willingness to challenge the status quo, and a drive to learn and grow.