Café Assistant

You'll be a great communicator with a focus on delivering a high standard of customer service and enjoy supporting the residents whilst providing a happy social environment. The residents are the heart of everything we do and the reason we come to work every day, their happiness is key to a successful overall operation, and we are looking for someone who values this as much as we do.

**About the role**:
This role will report directly to the Village Manager and seek direction from and work together with the Chef on duty.
- **Casual position (Regular Shifts).**:

- Provide a high level of Customer Service to residents serving morning tea, lunches, evening dinner meals and special occasion functions/events.
- Assist in the daily preparation of meals.
- Assist with the delivery of food & beverages.
- Assisting with kitchen hygiene practices.
- Washing up and general cleaning.
- Exciting Role with a leading Retirement Village in Claremont
- Attractive Salary and Friendly Management
- **We currently have regular day shifts available on 6 days per week (8:30am - 3:30pm), along with ad hoc afternoon shifts available on Monday, Wednesday, or Friday Evenings (4:00pm - 8:00pm) and additional events work.**

**About you**:

- Experience in hospitality environment (highly regarded)
- Passion for delivering excellent customer service.
- Enjoy building relationships and chatting with the residents.
- Current Police check (required, but we can complete for you)
- Previous experience in the retirement or aged care industry would be preferred.
- Full on the job training will be provided.

**Skills & competencies**
- **Customer service focused**: committed to providing exceptional customer service across all channels - written, phone and face to face.
- **Communication**: the ability to communicate clearly and concisely, varying communication style depending upon the audience.
- **Attention to detail**: excellent attention to detail and written skills when communicating with others, both internally and externally.
- **Teamwork**: willingness to assist and support others as required and get on with team members.
- **Time management/organisation**: accomplish objectives effectively within time frame given and carry out administrative duties within portfolio in an efficient and timely manner.

**Job Types**: Part-time, Permanent, Casual

**Salary**: $29.46 - $47.14 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Afternoon shift
- Day shift

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- CLAREMONT, WA 6010: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person