Principal Experience Designer

7 months ago

Sydney, Australia Westpac Banking Corporation Full time

Principal Experience Designer

**48075 Principal Experience Designer**
- 10 months Max Term role
- Barangaroo Office Location
- Dynamic and supportive Team

**How will I help?**

As a Principal Experience Designer, you are a highly experienced role reporting directly to a Territory Design Lead. Your work is both strategic as well as hands-on design work, with a focus on informing and supporting our strategy and roadmap. Your will support the team with design direction to balance delivering at speed with high-quality experiences.

You will be responsible for actively developing and mentoring other designers to support growth opportunities. As well as contributing to the overall program strategy and driving improvements in the ways of working.

The role responsibilities include but are not limited to:

- You will inspire and enable your team, sharing strategic design and leadership knowledge to support growth and development opportunities for the team.
- Work closely with the Territory Experience Design Lead to support strategic value streams across the program and demonstrate the value of design decisions
- Provide design direction and mentorship to individuals to help the team balance delivering at speed with high-quality experiences.
- Partner with other leads across product, engineering and business teams to help influence platform strategy supporting customer and business outcomes.
- Help to define success metrics with business teams to drive continuous improvement and development of our products and services.
- Build relationships across value streams with other leads to help facilitate cross-team collaboration within delivery teams and squads.
- Lead discovery research to inform conceptual direction and help shape opportunities for prioritisation.
- Lead research operations including recruitment, facilitating testing sessions and actively contribute to analysis and synthesis.
- Drive engagement with the design systems team to enable other designers to effectively leverage the component libraries and improve workflows for continuous improvement.
- Influence and shape the way our team work across the end-to-end experience design and product development process.
- Take an active role engaging and sharing knowledge within the design community and other business partners.

**What's in it for me?**

You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Minimum of 8+ years experience in the digital product design field
- Experience working autonomously and leading independent strategic initiatives
- Extensive experience working collaboratively with multiple senior stakeholders
- Strong emotional intelligence is necessary with an ability to listen, be curious and empathise with an ability to influence.
- Comfortable dealing with ambiguity, and an ability to adapt and lead change

**What is it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I apply?**

Start here. Just click on the **APPLY** or button.

**Do you need reasonable adjustments during the recruitment process?**

Our people are our highest priority, and we are committed to placing our redeployees in available roles before we review other applicants.

Job ID 300001070352549

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