Desktop Support

3 weeks ago


Perth, Australia Modis Full time

**About the Company**

Our client an international engineering, design and advisory organisation is looking for a Desktop Support Engineer with experience in Level 2 Mobility support.

**About the role**

As a Desktop Support Analyst, you will play a crucial role in ensuring the smooth operation of our clients' IT systems. You will be responsible for providing both Level 1 and Level 2 technical support to end-users, troubleshooting hardware and software issues, and delivering outstanding customer service.

**Responsibilities**
- Diagnose and resolve hardware and software problems, including desktops, laptops, printers, mobile devices, and peripherals.
- Collaborate with cross-functional teams to resolve complex technical issues and escalate problems when necessary.
- Set up and configure user accounts, permissions, and access rights.
- Conduct system upgrades, patch installations, and equipment installations.
- Create and maintain detailed documentation of support activities, solutions, and user guides.
- Continuously update technical knowledge and stay abreast of emerging trends and technologies in the field.

**Requirements**:

- Based in Perth - client a large mining organisation.
- 8 days onsite for a 12hour shift typically 6am-6pm and 6 days offsite
- Tablet, mobility, android experience
- Operation desktop environment support
- Provision of 2nd level desktop support across multiple, regional mine sites
- Management of incidents and requests
- Respond and escalate to 3rd level teams where required.
- Experience in Microsoft support environment and able to work autonomously and independently.
- Excellent communication skills

**Joining Akkodis as a Consultant**
- Weekly Pay
- No payrolling processing fees
- Upskilling opportunities and training discounts
- Consultant gatherings events
- Akkodis SME meet ups/information sessions
- EAP Support Program
- Dedicated Account Management Support Team

**Akkodis**, is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. The combined IT and engineering expertise brings a unique end-to-end solution offering, with four service lines - Consulting, Solutions, Talents and Academy.


  • Desktop Support

    4 weeks ago


    Perth, Australia Total IT Global Full time

    Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...

  • Desktop Support

    4 weeks ago


    Perth, Australia Total IT Global Full time

    Main Responsibilities include: - Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...

  • Desktop Support- Fifo

    3 weeks ago


    Perth, Australia Modis Full time

    Long term contract with further extensions - Highly Competitive Daily Rates - Opportunity to work on exciting Security Project **About the Company** Our client an international engineering, design and advisory organisation is looking for Desktop Support Engineer with experience in Level 2 Mobility support. **About the role** As a Desktop Support Analyst,...

  • Desktop Support

    4 weeks ago


    Perth, Australia Robert Half Full time

    Desktop Support Engineer required for a national construction business, providing multi-site support in the Perth metro area. - **_Provide EUC support to a variety of different stakeholders_**: - **_ National company, fast-paced environment_**: - **_ Long term contract, no two days the same_** **The Company** Our client is a national construction...


  • Perth, Australia Brunel Full time

    Brunel have a number of opportunities available to work with one of Australia's largest and most successful retailers. We are in need of desktop support analysts to work out of the company's head office just 10 minutes from the CBD. **About this role** This is a varied role where you can be expected to assist with all enterprise support needs with the...


  • Perth, Australia Corrs Chambers Westgarth Full time

    DESKTOP SUPPORT ANALYST - 492768 - Perth - Technology - Full time **Join Corrs Chambers Westgarth, Australia's leading independent law firm.** An opportunity now exists for a talented Desktop Support Analyst to join our national Technology team, based in our Perth office. The Desktop Support Analyst will help meet the firm's goals and objectives through...


  • Perth, Australia Corrs Chambers Westgarth Full time

    DESKTOP SUPPORT ANALYST - 492768 - Perth - Technology - Full time **Join Corrs Chambers Westgarth, Australia's leading independent law firm.** An opportunity now exists for a talented Desktop Support Analyst to join our national Technology team, based in our Perth office. The Desktop Support Analyst will help meet the firm's goals and objectives through...


  • Perth, Western Australia Augmented People Full time

    Job Description: Desktop Support SpecialistAbout the JobWe are searching for a highly skilled Desktop Support Specialist to join our team in Perth's CBD. As a key member of our IT infrastructure team, you will provide level 1 and level 2 technical support to end users within the corporate office.Main Accountabilities:Deliver high-quality technical support...


  • Perth, Australia Rex Tec Full time

    **About the job**: Rex Technologies, a leading IT Infrastructure services provider, is hiring currently for Desktop Support Engineer for our clients across Globally. Please find below the Job description as well as the company’s details for your reference. **ABOUT US: -** Rex Technologies, is a leading IT Managed and infrastructure services provider...


  • Perth, Australia Corrs Chambers Westgarth Full time

    492697 Perth Technology Full time VIEW FAVOURITES Join Corrs Chambers Westgarth, Australia's leading independent law firm. An opportunity now exists for a talented Desktop Support Analyst to join our national Technology team, based in our Perth office. The Desktop Support Analyst will help meet the firm's goals and objectives through the efficient...


  • Perth, Australia Talent International Full time

    **Job Details**: **Location** Perth **Salary** Competitive rates on offer **Job Type** Full Time **Ref** BBBH98540_1676014695 **Contact** Tracy Dhir **Posted** about 1 hour ago Our high-profile clients are seeking experienced Desktop Support Officers for initial 4- 6-month contracts. The primary function will be to assist with roll - outs and...


  • Perth, Australia Georgiou Full time

    As a result of Georgiou’s significant growth, we are seeking a talented, motivated and disciplined Desktop Support Officer to join our Team. Georgiou is a leading national building and civil engineering company and we pride ourselves on being 'the best people to work with'. At Georgiou, we create a workplace where people excel and invest in our people...


  • Perth, Australia Mansell Taylor Consulting Pty Ltd Full time

    We are seeking a personable Team Leader to join an industry leader in the Healthcare sector. You will be collaborative and approachable with proven experience managing Lv 2 IT Support professionals, you will be a hands-on Team Leader and will be the escalation point, you will have great communication and stakeholder management skills. To be successful you...


  • Perth, Western Australia Zone IT Solutions Full time

    Are you an experienced Desktop Services Technician looking for a new challenge? Do you have a strong background in desktop-related hardware and software support? We are seeking a skilled and enthusiastic individual to join our team as a Desktop Services Technician.Responsibilities:Desktop Hardware and Software SupportOn-Site Installations and RepairsIncident...


  • Perth, Australia Georgiou Full time

    **Desktop Support Analyst** Due to continued growth across Australia, Georgiou is seeking an experienced Desktop Support Analyst to join our IT Team. For 45 years, Georgiou has grown to be a leading national building and civil engineering company and we pride ourselves on being 'the best people to work with'. The thing about aiming to be the best people to...


  • West Perth, Australia Royal Automobile Club of WA Full time

    As Desktop Support at RAC, you will be providing first and second level IT support, and position also includes site visits to Joondalup Call Centre, Auto Services and Member Centre sites, supporting all RAC internal customers associated with operating installed hardware and software according to agreed service levels. This role is supporting our Windows 11...


  • Perth, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) As a Desktop Support Team Lead, you will be responsible leading a team of end user services engineers within the IT Outsourcing group to...


  • Perth, Western Australia Corrs Chambers Westgarth Full time

    Job Opportunity at Corrs Chambers WestgarthAs a Desktop Support Analyst, you will play a key role in delivering technical support and assistance to meet the firm's goals and objectives.Key responsibilities include resolving logged ticket requests, conducting installations and configurations, identifying technical problems, managing staff movements, and...

  • Desktop Analyst

    4 weeks ago


    Perth, Australia Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...


  • Perth, Australia Wotton + Kearney Full time

    POSITION PURPOSE We are seeking an enthusiastic Desktop Support Analyst, who will be responsible for providing technical assistance and support related to computer systems for all our practices across Australia and New Zealand. You will respond to queries, isolate problems and determine and implement solutions. You will be responsible for hardware issues...