Customer Service
5 months ago
Short term role with potential for longer term opportunity in Government
**Your new company**
Your new company is a Government Department seeking a customer service champion for a short contract with potential for longer term extension within their IT team
**Your new role**
Your new role is will provide first line support over the phone and will include duties not limited to:
- Assisting callers with a script for general technical enquiries
- Triage calls to appropriate team if the issue cannot be easily resolved
- Provide basic support where available
**What you'll need to succeed**
In order to succeed in this role you will need:
- A current Working with Children Clearance
- Previous experience providing a high level of customer service over the phone
**What you'll get in return**
A 6-week initial temporary engagement with the potential for an up to 12-month contract with the Department for high performance.
Temporary and Contract workers through Hays also enjoy a wide range of benefits including:
- Weekly pay cycles
- Nominated choice of Superannuation fund
- Online time sheet submission and approval
- No hidden fees or costs for our services
- Free online learning platform to enhance your skills
- Regular contact with local Adelaide consultants throughout the duration of your assignment.
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
2790314
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