Asset Management Specialist

6 months ago

Sydney, Australia humm Full time

Join our growing Commercial team
- Fun, collaborative team environment
- Flexible working environment with Head Office based in the The Rocks

We are flexicommercial powered by Humm. hummgroup (ASX-HUM) is one of Australasia’s most successful and enduring fintech organisations with a proud legacy of rewriting the playbook for digital spending. We help people buy everything, everywhere, every day.

**What's so exciting about this role**

The Asset Management team is responsible for managing customers through the term of their finance agreements and the end of term. In this role, you will provide a high level of service to our customers, brokers and colleagues, providing knowledgeable and timely responses to requests.

**What does an average day look like?**

No day is average at hummgroup, but here’s an idea of what you can expect to do in this role and what you will be responsible for:

- Action incoming requests and respond to requestors (customers, brokers, colleagues) within 1-2 business days or sooner.
- Provide payout letters, invoices or other documents as requested.
- Understand the payout calculation and be able to break down a payout amount to individual assets on a customer finance contract.
- Call customers or brokers where requested to do so.
- Manage return of assets to our remarketing partners where relevant.
- Identify incoming payout payments and manage allocation to relevant contracts.
- Reconcile finance contracts and arrange contract termination when all payments received.
- Co-ordinate release of security (PPSR) when assets paid out or sold.
- Work collaboratively with other areas of the flexicommercial team, including Collections, Credit & Risk, Accounts Receivable.
- Support the flexicommercial business to deliver exceptional broker and customer experience.

**Who will thrive in this role?**

You’ll be expected to roll your sleeves up and really make things tangible. We are looking for people who are #influencers. People who are curious. People who make things happen, who see change as opportunity and who thrive in fast pace.

We are also looking for someone who brings:

- Excellent computer literacy including proficiency in Microsoft Office suite such as Excel, Outlook and Word.
- Degree qualified (or still studying) ideally in a finance related degree (economics, commerce, business, accounting etc).
- Good numerical and analytical skills.
- High attention to detail.
- Demonstrated initiative, drive, enthusiasm and tenacity.
- Strong customer service focus.
- Basic understanding of Loan, Rental and Finance Lease products.
- Ability to critically evaluate and make effective decisions.
- Excellent written and verbal communication skills.
- High level administration skills.
- Excellent organisational and time management skills.
- Aptitude for taking on new initiatives and rolling their sleeves up.
- Ability to collaborate with other departments and key stakeholders as well as work independently.

FlexiCommercial

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