El1 Provider Engagement

2 weeks ago

Surry Hills, Australia Chandler Macleod Full time

**About the Organization**:
This leading Federal government agency supports Australian’s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office location in Surry Hills.

**About the role**:
The EL1 Provider Engagement Is an important team leadership position and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. It will provide the leadership, control, planning, resource management, performance management and decision making for staff working within the positions assigned Work Area. You will coordinate and assume responsibility to undertake detailed or sensitive projects that may include performing varied activities involving many different and unrelated processes or methods that may impact on the strategic or operational outcomes that support the Agency’s objectives

Responsibilities may include but are not limited to:

- Work closely with key stakeholders including other Federal Government departments, State and Local Government, providers, carers, people with disability and mainstream organisations to address market challenges
- Develop market capability and capacity to ensure the support needs of participants are met
- Support the development and promotion of resources that enable market development and improving the Agency’s understanding of the market environment and provider experience, market conditions and challenges.
- Undertake the role as a contact for key providers whilst supporting provider market and Agency provider processes, and representing the Agency in discussions with providers, provider peak bodies and industry stakeholders.
- Support the development and utilisation of channels to maintain knowledge of policies, processes and market strategies
- Support information sharing activities with key internal stakeholders including national office portfolios (markets, operations and communications) and other business areas
- Implement and support national engagement strategies intended to develop market and provider maturity
- Draft and proof-reading briefs, papers, reports, QoN’s, QTB’s, TP’s and complaint responses

***

**MANDATORY**
- Experience working in a similar role under Australian rules and regulations
- Strong stakeholder management skills to support working across multiple teams, and stakeholders collaboration and engagement
- Excellent written and oral communication skills, and proficiency in the use of IT systems including Microsoft Office
- Strong organisational skills and ability to work with competing priorities
- Problem solving with evidence of critical thinking, decision making and information processing
- Adaptability
- Demonstrated commitment to ongoing professional development
- The Agency Worker Screening Check. This is only applicable to some positions within the Agency that require the occupant to have access to classified Australian Government information.
- Current Police Check, o ability to obtain one

**Desirable skills to have for the role**:

- Understanding of the aged care interface
- Previous engagement experience

**What you will bring to the role**:

- Strong communication and interpersonal skills.
- Experience in building relationships both with internal and external stakeholders.
- Ability to work within and across teams, the ability to adapt quickly to a changing environment
- Ability to manage confidential and sensitive information.
- Ability to prioritise and allocate tasks in an efficient manner while also maintaining high work standards and accuracy.

**How to apply**:
**Mandatory: Australian Citizenship required to work within Federal Government.**

**Applications close 15.00 PM AEST, 14th March 2023

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