Op Shop Supervisor

3 weeks ago

Mount Gravatt, Australia RSPCA Queensland Full time

RSPCA Queensland is a non-government, community-based charity dedicated to improving the lives of domestic, farmed and native animals in Queensland. Our mission statement is simple but powerful**:_Together We Change Lives_**.

***

**About the role**

Use your retail and management experience to help all creatures’ great and small by coordinating the volunteers and daily operations of the op shop while focusing on generating a valuable income for the RSPCA Queensland. RSPCA Op Shops make a real difference, with all proceeds going straight back to helping animals in need.
- Represent the RSPCA Qld Op Shop team and brand through your passion for all things preloved and second-hand, and encourage the same within your team to create a positive supportive store atmosphere
- Work closely with the Op Shop Business Manager, to support the goals and mission of the RSPCA Qld
- Maintain a high level of customer service
- Train and support volunteers
- Drive sales to achieve set targets
- Oversee and review all goods for sale in the store
- Direct and monitor the daily register opening & closing procedures
- Maintain and periodically review the shop’s pricing list.

***

**Who are we looking for?**
- Confident in retail and must have demonstrated leadership experience in a retail environment (minimum of 2 years in a similar role)
- Knowledge of fashion and clothing brands
- Proven visual/merchandising skills
- Strong written and verbal communication skills
- Excellent customer service skills
- High level of organisational skills and attention to detail
- Sound computer skills
- Proven ability to work well under pressure
- Ability to supervise & provide direction to a small team.

This is a part-time, permanent position, working 16 hours per week Sunday to Monday. Remuneration is as per the General Retail Industry Award Level 5 $25.78 per hour + superannuation.

**Benefits and Culture**
- Uniforms provided
- Op shop and pet store staff discounts
- Countless opportunities to interact with the animals in our care
- Be a part of a purpose driven organisation where the work you do really does have an impact on the welfare of animals
- An environment that is centred around growth, helping you develop, thrive & shine
- Access to family friendly health and wellbeing support
- A fun and inclusive team culture.

***

**How to apply**:
Are you great team player with a keen eye for detail, a strong self-starter with the ability to think outside the box and energised by an incredible purpose and passion to achieve the best outcomes for animals everywhere. If so, we would like to hear from you

**Please include a copy of your resume and cover letter.

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