Rostering & Scheduling Coordinator

6 months ago


Brisbane, Australia 4C Recruitment Full time

Mount Gravatt
- Love customer service and building relationships in a fast paced environment?
- Leading organisation providing in-home care
- In-home care provider
- Work from home & 2 days per week in the office
- Great place to work - supportive team culture

This wonderful organisation provides much needed in-home care services to members of the community living with a variety of illnesses. Seeking to expand their team, full training will be provided for the right person.

**Responsibilities**:

- Staff rostering, coordinating changes and emergency requests in a timely manner
- Liaising with clients and staff over the phone in a professional manner
- Data entry of bookings using in-house CRM
- Rostering, plan for maximum efficiency
- Ensure compliance with all relevant legislation, standards, and regulations.
- Handle large call volumes - inbound and outbound
- Develop relationships, problem solve and display empathy
- Ensure documentation and administration work is to a high standard

**Key Criteria**:

- Rostering and scheduling skills and experience highly regarded
- Understanding of workforce management systems highly regarded
- Experience working in a high call volume customer service environment
- Tertiary qualifications
- Exceptional communication skills, both written and verbal
- Professional, empathetic and team player
- Aged Care, Healthcare industry experience highly regarded
- Driver’s licence essential
- Effective problem solver, good listener, well organised



  • Brisbane, Queensland, Australia Troocoo Full time

    Are you a skilled scheduling professional seeking a new challenge? We are currently looking for a Rostering and Scheduling Coordinator to join our team at Troocoo on the Brisbane Southside. This is an excellent opportunity to leverage your expertise in roster management and contribute to the success of our organization.The estimated annual salary for this...


  • Brisbane, Australia C3 Talent Full time

    South Brisbane Location - Lead and mentor this dedicated team - Great career options within this ASX Group Are you ready to make a difference in a dynamic, high-impact environment? Our clients are an innovative leader in traffic management control and safety solutions and is seeking a Senior Rostering Scheduling Manager to lead their dedicated team. With a...


  • Brisbane, Queensland, Australia Programmed Full time

    PERSOLKELLY is recruiting a Workforce Roster Coordinator to support one of our national clients at Brisbane Airport.About the RoleAs a Workforce Roster Coordinator, you will be responsible for managing rosters and resource allocations for a team of 140+ employees on a daily basis.This involves:Managing rostering using GroundStarAllocating resources and...


  • Brisbane, Queensland, Australia Virgin Australia Full time

    Virgin Australia is a leading airline that's always done things differently. As the Maintenance Programs Engineer, you will play a crucial role in ensuring the validity and currency of the Approved Maintenance Program (AMP) for the VA fleet.Salary: $120,000 - $150,000 per annumJob DescriptionAs the Maintenance Programs Engineer, your primary responsibility...


  • Brisbane, Australia Troocoo Full time

    Join a NFP on Brisbane Southside on a contract basis for the next 2 months.My client is people focused, driven by strong values, and work to deliver excellence in client focused support. The Rostering Officer will be responsible for providing scheduling support for the day-to-day operational management...


  • Brisbane, Australia u&u Recruitment Partners Full time

    The Client With offices nationally, our client supports customers within the healthcare industry with a range of programs and initiatives. The Role Reporting through to the Team Leader, you will be working within a national team. Your day to day duties will consist of, but will not be limited to: Managing employee schedules and ensuring that all shifts...


  • Brisbane, Queensland, Australia Bolton Clarke Full time

    About the RoleWe are seeking an experienced Schedule Coordinator to join our Brisbane Metro office, based in Pinjarra Hills. This is a permanent full-time position working on a fixed roster, with hours Monday to Friday, 8am-4pm.Key ResponsibilitiesProvide effective and efficient administrative support and assistance to our clinical and management...

  • Schedule Coordinator

    1 month ago


    Brisbane, Queensland, Australia Bolton Clarke Full time

    About the RoleBolton Clarke is seeking a skilled Schedule Coordinator to provide administrative support and assistance to our clinical and management team.The successful candidate will be responsible for scheduling direct-care staff to meet our clients' needs, taking into account routine efficiencies, kilometres travelled, outsourcing levels, and...

  • Schedule Coordinator

    1 month ago


    Brisbane, Australia Bolton Clarke Full time

    $15,900 Salary packaging + $2,650 meal & entertainment allowance Employee Assistance Program | Private Health Insurance Discounts Work in a positive environment with a dedicated and supportive team. About UsBolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the...

  • Roster Coordinator

    2 weeks ago


    Brisbane, Queensland, Australia HelloFresh Australia Full time

    Company OverviewHelloFresh Australia is a leading global food technology company, operating in 17 countries with a diverse and vibrant international environment. Our Karawatha facility is seeking a Roster Coordinator to join our team.

  • Support Officer

    6 months ago


    Brisbane, Australia Queensland Fire and Emergency Services Full time

    About us As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events. Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue...


  • Brisbane, Queensland, Australia Troocoo Full time

    About Troocoo:Troocoo is a not-for-profit organisation on Brisbane Southside. We are driven by strong values and strive to deliver excellence in client-focused support.Salary:$60,000 - $70,000 per annumJob Description:The Operational Roster Coordinator will play a key role in providing scheduling support for the day-to-day operational management of all...

  • Rostering Coordinator

    3 weeks ago


    Brisbane, Queensland, Australia Troocoo Full time

    Troocoo is a NFP organization with strong values, committed to delivering excellence in client-focused support. We are seeking a highly skilled Rostering Coordinator to provide scheduling support for our day-to-day operational management.Job DescriptionThis role will involve managing rostering for sites and individual client supports, shift swaps, and any...


  • Brisbane, Australia Queensland Fire and Emergency Services Full time

    About us As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events. Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue...

  • Schedule Coordinator

    1 month ago


    Brisbane, Australia Bolton Clarke Full time

    Career progression and development opportunities. $15,900 Salary packaging + $2,650 meal & entertainment allowance Health Insurance discounts with Medibank About UsBolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the...

  • Rostering Officer

    6 months ago


    Brisbane, Australia Praxis solutions Full time

    About us Praxis is a new and upcoming organisation that is growing within the Brisbane and Southwestern regions. Praxis prides itself on a commitment to practice excellence and has a focus on staffing support and service delivery. Praxis strives to be a leader in practice excellent and has a leadership team with extensive hands-on experience and practice...

  • Rostering Coordinator

    6 months ago


    Brisbane, Australia HelloFresh Full time

    At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries...


  • Brisbane, Queensland, Australia Randstad Full time

    Unlock Your Potential as a Scheduling CoordinatorAs a Scheduling Coordinator for our esteemed client, you will play a pivotal role in ensuring seamless service delivery across the healthcare and aged care sectors. Your dedication to optimising scheduling processes will have a direct impact on the lives of individuals in these vital sectors.Key...

  • Brisbane Airport

    6 months ago


    Brisbane Airport, Australia TRIDENT SERVICES AUSTRALIA Full time

    **Full-Time Rostering Compliance Coordinator - Brisbane Airport** Trident Services is an industry leading provider of integrated services including cleaning and security services in retail centres and airports throughout Australia. We pride ourselves on the delivery of proactive, well managed service to our clients. This Rostering Compliance Coordinator...


  • Brisbane, Queensland, Australia Frontline Human Resources Full time

    About Unidex HealthcareWe are a privately owned recruitment company established in 2001 and operating across Australia. Our main offices are located in Victoria, New South Wales, South Australia, Northern Territory, and Queensland.Our business unit delivers supports to the healthcare and disability industry, primarily attendant care and nursing services. We...