Relief Receptionist

**Based at our Edinburgh Depot - Relieving at Other Depots**:

- ** Modern and progressive public transport provider**:

- ** Full time - permanent role - 9.00am to 5.00pm - Monday to Friday.**

**Why Work With Us?**

Our buses are a vital means of transportation for people to get to work, home, and everywhere in between. At Torrens Transit, our goal is to provide intelligent and integrated public transport systems and services that ensure safer roads and better journeys for our customers.

**The Opportunity**

We are currently seeking a full-time front-of-house receptionist to join our team in Edinburgh. The responsibilities of this role include managing front desk activities, assisting in various administrative tasks, and ensuring a seamless operation within the office.

The role will require reception relief duties at other Torrens Transit depots.

**Responsibilities**:

- Greet and welcome clients, visitors, and employees with a positive and friendly attitude and ensuring security protocols are followed.
- Managing lost property and the associated enquiries within established policies and procedures.
- Administrative tasks include sorting and notifying receivers of mail, packages, and deliveries, scanning and data entry, filing, ordering uniforms and stationery, managing driver licenses and accreditations.
- Processing customer complaints and referring to the appropriate personnel for resolution.
- Providing support to the Senior Administrator in processing payroll and accounts functions.

**Requirements**:

- Previous experience working as a receptionist, or in a similar role is desired as is a professional appearance and attitude.
- Strong written and verbal communication skills are required as is proficiency in using office software, databases, and equipment.
- Should possess strong organisational and multitasking abilities and the ability to work well under pressure and handle difficult situations with tact and diplomacy.
- are essential.

**What We Offer**

At Torrens Transit, you can have a challenging, flexible, and rewarding career that takes you exactly where you want to go with an organisation that supports a healthy work-life balance to help with what is important to you.

No matter where you are in your career, we are dedicated to assisting you in achieving your professional and personal potential, helping us to achieve our goals in turn.