Health Club Manager

5 months ago

Thomastown, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**VIC, Thomastown Recreation & Aquatic Centre TRAC - Thomastown VIC 3074**
- Free facility access
- Exciting career pathways with an entrepreneurial organisation
- Lead a great team in a supportive culture

This is a fantastic opportunity for a highly motivated and energetic Health Club Manager looking to lead our team and drive members to achieve their goals.

**About the Role**

This is an exciting time for Belgravia Leisure as we look to appoint a suitably qualified and experienced **Health Club Manager **to coordinate the day to day operation of the health club, Coaching Zone and personal training programs by providing leadership and direction to a passionate, professional and highly engaged fitness team.

The Health and Fitness Manager will identify opportunities (including new programs) to maximise occupancy and growth of the health and fitness business and will deliver and drive exceptional service and a culture of innovation. The delivery of quality gym programs to patrons is an essential skill that will lead to customer satisfaction, retention and obtaining new members through word of mouth.

With experience as a leader in the Health and Fitness Industry and experience in delivering exceptional customer service you will continue to drive the overall fitness experience of our guests.

Key accountabilities include:

- Staff rostering within budget
- Total attendance reporting - Personal training, Coaching Zone and casual attendance
- Ensure up to 90% of new members are scheduled for their Begin appointments
- Member engagement on the gym floor
- Coordinate and deliver the functional gym floor group training program
- Achieve personal training session targets
- Ensure all Personal Training sessions are tailored to our client’s needs
- Manage safe and efficient health and fitness programs within legislative guidelines
- Ensure all health club and Coaching Zone equipment is in safe working order at all times
- Maintain NPS and mystery shop scores in line with KPIs adopted by Belgravia Leisure
- Demonstrate behaviours that are consistent with the Belgravia Leisure C.L.E.A.R. Values

**About You**

You will be a passionate leader who stays up to date with fitness industry trends and training techniques. You will be open to new ideas to get the community moving and have experience in leading a team to achieve collective and individual targets.

You have strong communication skills that build rapport and are truly passionate about helping others achieve their goals. Ideally you will have at least 2 years’ experience in the Health and Fitness Industry and proven experience as a personal trainer or exercise physiologist.

Leading by example is a high priority and you possess values such as integrity, excellence, courage, openness, respect leadership and accountability.

**About the Qualifications**
- Current First Aid Certificate (Level 2)
- Current CPR Certificate
- Working with Children Check (or equivalent)
- Current National Police Check
- Leadership and Management Skills
- Certificate III in Fitness
- Certificate IV in Fitness
- Fitness Australia Registration (or equivalent)
- Experience working in a Health Club Environment
- If you do not currently hold these qualifications you must be willing to acquire.

**The Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

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