Breathtaker Hotel and SPA

2 weeks ago

Mount Buller, Australia Mt. Buller Full time

Applications are now being sought to work in our 4-star boutique hotel and spa at Mount Buller for the 2023 ski season.

**What will I be doing?**

The Housekeepers and Public Area Cleaners are responsible for the cleaning and servicing of our apartments, public areas and staff accommodation.

Specifically, you will be responsible for performing the following tasks to the highest standards:

- Daily cleaning and servicing of apartments, public areas and staff accommodation
- Ensuring the safe and effective use of cleaning products and equipment
- Ensuring the correct handling of guest property and lost items
- Responding to special requests and reporting maintenance issues with urgency
- Maintaining linen cupboards and housekeeping trollies
- Laundering of linen
- Maintain exceptional levels of customer service
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations, and all health and safety legislation

**What are we looking for?**

Housekeepers & Public Area cleaners at Breathtaker Hotel and Spa is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow;
- Proven experience in a similar role
- Passion for delivering exceptional levels of guest service
- Good communication skills, including a good command in English
- Ability to work under pressure and work within time constraints
- An eye for detail
- Flexibility to respond to a range of different work situations
- Complete tasks as directed, efficiently and effectively
- Ability to work on individually and in a team
- Good time management skills
- Flexibility to work early and/or late shifts is essential
- Reliable, honest, trustworthy and physically fit
- Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions;
- Extensive experience in a similar role in a 4-5 star hotel/resort
- Australian resident or must have a current working visa for Australia
- Seasonal Work - must be available from June to the start of October 2023.

**What will it be like to work for Breathtaker Hotel and Spa?**

Breathtaker Hotel and Spa is a luxurious boutique 4-star hotel centrally located in the Mt Buller village. We offer guests a unique experience in the ski fields, with multiple food and beverage outlets, a day spa, and the finest in accommodation, service, amenities and value.

The philosophy of Breathtaker is a simple and effective one:

- “Every day, we strive to create a truly unique, enjoyable and memorable experience for every guest.”_
- We achieve this by consistently offering:_
- _Outstanding service by caring staff_
- _Clean and well-appointed property_
- _Unique and versatile facilities_
- _Value for money_
- _A 'Yes' attitude-always_

The above goals can only be reached through a safe, fulfilling and supportive work environment. The Hotel as a whole, and the departments within, can only operate effectively by working as a team. Each and every team member plays an integral role in the success of what we do.

**The Benefits**

We offer competitive rates and packages inclusive of onsite full board accommodation in a shared room that includes Wi-Fi, cleaning of communal staff areas, weekly laundering of linen and three meals a day.

If this sounds like the position for you and you meet the criteria, then we would love to hear from you.

Role commences in June 2023. Applicants must be available until the start of October 2023.

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