Student Success Officer

2 weeks ago


Perth, Australia Murdoch University Full time

Fixed Term (1 Year), Full Time (37.5 hours per week)
- Classification H0505 | $70k - $78K plus 17% employer superannuation contributions
- Salary Packaging opportunities
- Ref: JR100818

About Us

Murdoch University’s Pro Vice Chancellor (Education) portfolio supports the University’s Student and Education Strategic Plan to achieve its Strategic goal to provide an outstanding education experience for all students, leading to its graduates being innovators and fully prepared for their future careers. The portfolio consists of four main areas: innovative curriculum; academic leadership; inclusive education and student support and digital experience.

The Student Support team provide individual and cohort-based support, advice and initiatives that are aimed to help students gain a deeper engagement with their studies.

The Role

The Student Support Officer role provides crucial administrative support to the team dealing with complex student cases, involving specialised international student support. The role plays a part in improving student transition, progression, retention, and success across the student lifecycle for international and domestic students.

This role primarily supports Student Success Specialists to provide remedial intervention for students to promote student success throughout the student journey and increase the likelihood of student graduation.

What you’ll bring to this role
- A degree with subsequent work experience; or an equivalent combination or relevant experience and/or education/training
- Communication, customer service and interpersonal skills, and the demonstrated ability to interact constructively and collaboratively
- Use initiative, assume responsibility for tasks and projects and to resolve problems
- An interest in regulatory and compliance requirements

Applicants should refer to the Position Description for further details on the work requirements, duties, skills and experience required for this role. Applicants must have valid work rights.

What you’ll get in return

You will be part of a vibrant and talented team, work in an innovative and lively university community and enjoy the benefits that come with working at Murdoch.

Our people enjoy a lively, natural campus and world-class facilities, as well as a range of benefits including:

- Competitive remuneration
- Paid leave entitlements
- Flexible work arrangements
- Salary packaging options
- Employee Assistance Program
- On Campus Services and Facilities, including a Childcare Centre, Gym, Vet Hospital and Chiropractic Clinic

To Apply
- A cover letter including a statement addressing the selection criteria (with reference to the
- Position Description
)
- Your most recent resume (CV)

Position contact: Stephanie Greige, Student Success Specialist,

David Todesco, Student Success Advisor

Closing date: 29 March 2023 (11:59pm AWST)

The University reserves the right to withdraw this advertisement at any time.



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