Field Service Technician

2 weeks ago

Mount Waverley, Australia ALTER Full time

Multiple field positions available servicing greater Melbourne area
- Mount Waverley based workshop position also available
- Well established not-for-profit organization
- Salary packaging benefits
- Birthday Leave

Cabrini Technology Group (CTG) is a leading and fast growing independent provider of specialist technical services to the healthcare, government and enterprise sectors. Cabrini Technology Group is a wholly owned division of Cabrini Health Limited which also owns and operates private hospitals, rehabilitation and palliative care facilities. Cabrini Technology Group currently has a staff of over 500 located throughout Australia and New Zealand. It shares the mission and values of Cabrini Health Limited and operates as a not for profit organisation.

ALTER is a providers of assistive technologies services to clients and health services Australia wide. ALTER, as an operating division of Cabrini Technology Group a part of Cabrini Health, shares the mission and values of Cabrini Health Limited and operates as a not-for-profit organisation.

ALTER strives to deliver the highest levels of service to its extensive client portfolio, by offering excellent value for money whilst providing an invaluable service to the community.

ALTER currently has vacancies for a number of Field Service Technicians plus a workshop based technician to join the Victorian team. The position will service the Melbourne region, based from our Mt Waverley, VIC office. The position is field based and will require the successful applicant to work autonomously.

The position will include repairs and service to assistive technologies equipment in clients’ homes, hospitals and healthcare facilities. Equipment includes powered and manual mobility aids (wheelchairs, scooters, etc), electric beds, patient lifting equipment, alternating air mattress systems and patient transport and care equipment.

Responsibilities include the use of mobile computer job-based systems for tracking, updating and maintaining information on a large number of items of equipment, developing and managing client relationships, providing an effective breakdown service and providing a scheduled routine maintenance program to our hospital and community-based clients.

**To be successful in this role you will have**:

- Basic practical skills in electronics and electromechanical repairs;
- A desire to understand and learn Assistive Living Technologies;
- The ability to work across a scope of electrical and mechanical devices;
- An understanding of low voltage electrics and competent with a multi-meter (desirable);
- Good problem solving skills;
- A good level of physical fitness and the ability to lift and move equipment (with appropriate lifting aids);
- The ability to work in the field unsupervised;
- Computer literacy with Microsoft Office and other asset management database literacy;
- Excellent communication skills to enable engagement with staff and patients to retrieve the relevant information to ensure a successful repair outcome;
- An organised and pro-active approach to work;
- Good time management skills;
- A friendly, sympathetic, tolerant and caring approach.

This is an exciting opportunity to join a growing national organisation and develop technical skills while undertaking a role that provides a better quality of life for those in the community.

Training will be provided, together with a fitted service van to provide an effective service to our client base.

The successful applicant will be required to undergo a Police Check, NDIS Check and a Working with Children Check.

An attractive salary, including the benefits of salary packaging, will be offered, dependent on relevant or similar industry experience.

Cabrini Technology Group is part of Cabrini Health Ltd. Cabrini is a healthcare provider that is captured by the COVID-19 and seasonal influenza vaccination requirements released by the Victorian government. It is a condition of employment that all staff receive the required vaccines, unless they have a relevant medical exemption. Vaccination evidence or evidence of a medical contraindication must be provided prior to commencement.

Applications should include a resume and cover letter highlighting specific relevant experience in previous and current employment.

**Salary**: $55,000.00 - $65,000.00 per year

**Benefits**:

- Company car
- Salary packaging

Schedule:

- Day shift
- Monday to Friday

Work Location: On the road

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