Home Support Officer

3 weeks ago

Walkley Heights, Australia Calvary Full time

Home Support Officer - Calvary The Homestead

Permanent Full Time

About the role

The primary responsibility of the Home Support Officer is to provide administrative support to the Manager and the overall Home. This involves the coordination of key administration tasks such as Reception, Staffing, Roster administration, Managing office supplies and delivering a high level of customer service to all key stakeholders.

Key Responsibilities

Reception duties including answering phones, meet and greeting visitors/contractors and booking and confirming appointments.
Maintain a strong focus on customer service excellence and represent the Calvary Brand with each internal/external customer transaction.
Support the Home’s Occupancy management activities such as providing key customer interface between customer, regional and national services, maintaining central system records to support communications
Maintain privacy, confidentiality and dignity when dealing with residents, their families, staff, volunteers, consumers and all other key stakeholders.

What you bring

Relevant experience in an administrative role in a complex environment or an equivalent combination of relevant experience and education / training.
Proven organisational skills and attention to detail, with a demonstrated ability to prioritise own workload and to work effectively both independently and as part of a team, meeting competing deadlines and delivering high quality outcomes.
Excellent communication skills with a strong focus on customer service
COVID-19 and Influenza immunisation are a mandatory requirement for this role
A desire to join a team committed to the care of others in a mission based organisation
Experience in Aged or Health care will be an advantage.

About Calvary

We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we’re one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.

Why work for Calvary?

Joining us is your opportunity to learn with purpose and drive positive impact to our community in a stimulating work environment. We offer paid parental leave, salary packaging, career progression, flexible working hours and training and skills development. Calvary is also proud to be recognised as a leader in gender equality.

**Please note the following**:
Only applicants with a valid right to work in Australia will be considered.
Calvary has a mandatory COVID-19 vaccination requirement for all workers. You will also be required to provide evidence of other immunisation as required for your role including influenza

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