Current jobs related to Bankwest Customer Engagement Consultant - Perth - Bankwest
-
Manager Bankwest Procurement
1 week ago
Perth, Australia Bankwest Full timeDo work that matters: As part of the largest financial services company in Australia, we have access to world leading technology, while maintaining our unique Bankwest identity and care for our customers and colleagues. We’re big enough to have a broad and exciting technology stack, and nimble, so you get to spend more time on the work you love. We...
-
Bankwest Customer Consultant
1 month ago
Perth, Australia Commonwealth Bank of Australia Full timeBankwest Customer Consultant - Corrigin/ Kondinin **Do work that matters** As a Customer Consultant you will be the first point of contact within our Bankwest branches, and will be looked upon as a "solutions experts". During your time in the role you will have an opportunity to impact the customer experience by holding meaningful needs based conversations...
-
Bankwest Customer Consultant
1 month ago
Perth, Australia Commonwealth Bank of Australia Full timeBankwest Customer Consultant - Jurien Bay **Do work that matters** As a Customer Consultant you will be the first point of contact within our Bankwest branches, and will be looked upon as a "solutions experts". During your time in the role you will have an opportunity to impact the customer experience by holding meaningful needs based conversations and...
-
Perth, Australia Bankwest Full timeYou are a leader with demonstrated experience shaping organisational thinking, providing data driven insights and excels in articulating progress against strategic outcomes - We are creating Australia’s favourite digital banking that help customers simplify their banking needs - Together we’ll focus on customer first; fast, and safe; digital leadership;...
-
Executive Manager, Real Time
1 month ago
Perth, Australia Bankwest Full timeYou are a leader with demonstrated experience shaping organisational thinking, providing data driven insights and excels in articulating progress against strategic outcomes - We are creating Australia’s leading digital banking that help customers simplify their banking needs - Together we’ll focus on customer first; fast, and safe; digital leadership;...
-
Risk Fundamentals Chapter Lead
7 hours ago
Perth, Western Australia Bankwest Full timeJob SummaryWe are seeking a highly skilled Risk Fundamentals Chapter Lead to join our team at Bankwest. As a trusted advisor, you will play a critical role in effectively managing and optimizing our risk and control environment.Key ResponsibilitiesProvide risk and controls advice to strengthen Bankwest's operating environment and deliver great outcomes for...
-
Manager Market Insights
4 months ago
Perth, Australia Bankwest Full timeMarket Insights Manager Your Business The Customer, Marketing and Communications team bring together all the key functional teams responsible for both bringing the customer to life for Bankwest and for bringing Bankwest to life for customers. We create and deliver customer-led propositions, share ideas and insights to influence customer-led thinking...
-
Chapter Lead, Risk Fundamentals
2 weeks ago
Perth, Australia Bankwest Full timeDo work that matters: Bankwest has a rich heritage. We’re proud to be part of the fabric of Western Australia with a strong culture built on local support. As the Risk Fundamental Chapter Lead, you are integral as a trusted advisor for Bankwest to effectively manage and optimise its risk and control environment with the assistance of the Chapter's...
-
Content Designer/ UX Writer
2 weeks ago
Perth, Australia Bankwest Full timePlease note we are hiring for multiple 12 months maximum term arrangement roles Do work that matters As a Digital Content Designer, you’ll improve our overall user experience by working closely with our team of Experience Designers to deliver a simple and useful digital experience. Supporting multiple squads, you'll be the editorial authority for the...
-
Customer Engagement Consultant
4 months ago
Perth, Australia Baptistcare WA Full time**Customer Engagement Consultant - South West** **Job Code**: 493044**Work Type**: Full time**Location**: Albany & Great Southern, Bunbury & South West, Perth Metro**Category**: Administration- **Full-time position **|** Based in Busselton at our William Carey Court residential facility**: - **Company Vehicle | Covering South West Residential Care, Home...
-
Chief Architect
2 weeks ago
Perth, Western Australia Bankwest Full timeAbout the RoleWe are seeking a highly skilled and experienced Chief Engineer to join our team at Bankwest. As a key member of our leadership team, you will be responsible for leading the overall design and engineering of our platforms, providing guidance and oversight to ensure that technical deliveries are aligned to engineering direction and strategy.Key...
-
Manager Workflow Optimisation
1 month ago
Perth, Australia Bankwest Full timeThe Chief Operations Office (COO) supports the CBA Group in achieving business imperatives through the delivery of effective, efficient and continually improving operational processes. Core to the functions of the COO is a focus on customer. Every single process that we execute has a significant impact on customer experience. The Bankwest Retail Lending...
-
Manager Bankwest Procurement
3 days ago
Perth, Australia Commonwealth Bank of Australia Full timeManager Bankwest Procurement - Category Management (12 Month Contract) **Do work that matters**: As part of the largest financial services company in Australia, we have access to world leading technology, while maintaining our unique Bankwest identity and care for our customers and colleagues. We're big enough to have a broad and exciting technology stack,...
-
Manager Bankwest Procurement
1 week ago
Perth, Australia Commonwealth Bank Full time**Do work that matters**: As part of the largest financial services company in Australia, we have access to world leading technology, while maintaining our unique Bankwest identity and care for our customers and colleagues. We’re big enough to have a broad and exciting technology stack, and nimble, so you get to spend more time on the work you love. We...
-
Customer Engagement Specialist
2 weeks ago
Perth, Western Australia Course Full timeAbout the Role:We are seeking a highly motivated and empathetic Customer Engagement Specialist to join our team at Bankwest. As a key member of our Collections and Hardship department, you will play a critical role in helping customers who are experiencing financial difficulties.Key Responsibilities:Effectively manage client early stage arrears and work with...
-
Customer Engagement Specialist
1 week ago
Perth, Western Australia Course Full time{"Job Title: Customer Engagement SpecialistCompany: BankwestJob Description:This is a Casual position, approximately 24 hours per week.Operating hours are between 6am – 6pm AWST Monday to Friday; availability is required during that period subject to business requirements.Start date is August 26, 2024.Training will be set hours (8 hours, Tuesday,...
-
Chief Architect
2 weeks ago
Perth, Western Australia Bankwest Full timeAbout the RoleWe are seeking a highly skilled Chief Engineer to lead our technology division and drive our multi-year transformation program.As a key member of our leadership team, you will be responsible for providing core technology and domain expertise, designing solutions for complex challenges, and guiding your team to build world-class applications.Key...
-
Chief Architect
2 weeks ago
Perth, Western Australia Bankwest Full timeAbout the RoleWe are seeking a highly skilled Chief Engineer to lead our technology division and drive our multi-year transformation program.As a key member of our leadership team, you will be responsible for providing core technology and domain expertise, designing solutions for complex challenges, and guiding your team to build world-class applications.Key...
-
Chief Architect
2 weeks ago
Perth, Western Australia Bankwest Full timeAbout the RoleWe are seeking a highly skilled Chief Engineer to lead our technology division and drive our multi-year transformation program.As a key member of our leadership team, you will be responsible for providing core technology and domain expertise, designing solutions for complex challenges, and guiding your team to build world-class applications.Key...
-
Perth, Australia Commonwealth Bank of Australia Full timeExecutive Manager of Customer Service Transformation - **You are a leader with demonstrated experience shaping organisational thinking, providing data driven insights and excels in articulating progress against strategic outcomes**: - **We are creating Australia's favourite digital banking that help customers simplify their banking needs**: - **Together...
Bankwest Customer Engagement Consultant
4 months ago
We are looking for a customer service superstar to express interest in Customer Engagement Centre roles, where they will provide phone-based support to our customers.
See yourself in the team:
On a daily basis you will provide quick, accurate and up to date answers to customers queries, ensuring that you resolve all the calls you are skilled to take. Our Customer Engagement Centre is a customer centric environment, we are always there for our customers when they need us the most.
Your responsibilities:
- Be the warm and engaging voice of the business that our customers hear when they call in
- Contribute to the teams vision and values whilst adding value to every customers enquiry and interaction
- Receive inbound calls from customers, offering resolution of the query at first point
- Provide customers with information relating to their products, services and transactional information
Hours and Training
This is a full time position with hours spanning across 7 days a week, from Monday - Sunday, 7am - 10pm.
- We’ll do our best to accommodate your work preferences and availability.
- We will confirm your roster at least 4 weeks in advance
- We offer 4 - 6 weeks of training
- Are you big on work/life balance? We are too, we can offer hybrid working which is a mixture of working from home and office work Please note, we will require you to work in office for a minimum of 6 months before hybrid work arrangements can begin
We're interested in hearing from people who have:
- Customer service skills
- Strong computer skills and ability to multitask
- Ability to work in a high paced environment and revels in change and feedback to improve performance
- Risk Mindset - All Bankwest employees are expected to proactively identify, understand, openly discuss and act on current and future risks
Are you up for the challenge? We have an extensive development pathway for our people who put in the hard work and align with our values. If you think you are our next Customer Engagement superstar and want to learn more, please apply
Sidekick
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 20/05/2024